Assistant Director/Administrator

2 weeks ago

Alameda, California, United States AEC Living Full time
Job Summary:

The Assistant Administrator is a key member of our team, responsible for supporting the Administrator/Director with day-to-day operations, managing staff, and providing exceptional customer service. This role requires a strong leader with previous experience in health care or hospitality management, a passion for seniors, and excellent leadership skills.

Responsibilities:
  • Assist the Administrator/Director in overseeing all aspects of operations, including managing staff, ordering supplies, and maintaining inventory levels
  • Ensure exceptional customer service is provided to residents and clients by training and coaching staff on company policies and procedures
  • Create and maintain employee schedules and ensure adequate staffing levels at all times
  • Process employee time cards for payroll
  • Handle resident/client complaints and disputes in a professional and timely manner
  • Assist in covering care and medication shifts when necessary
  • Collaborate with the Administrator/Director to develop and implement employee training programs
  • Ensure compliance with State regulations
  • Assist in the hiring, training, and development of new employees
  • Other duties and projects as assigned
Requirements:
  • Valid CA Driver's License
  • 21+ years of age
  • Strong leadership and interpersonal skills
  • Ability to work in a fast-paced and dynamic environment
  • Excellent customer service and problem-solving skills
  • Proficiency in Microsoft Office and POS systems
  • Flexibility to work evenings, weekends, and holidays as needed
  • Knowledge of health and safety regulations and procedures
  • High school diploma or equivalent; college degree in hospitality, medical science, or business management preferred
  • 2-3 years experience in a lead or supervisory position preferred
About AEC Living:

AEC Living is a group of independently operated senior living communities, a 55+ cohousing community, a home care agency, a medicare-approved rehabilitation agency, and a durable medical equipment company each developed to serve the needs of seniors in the East Bay.

EEOC Statement:

We are an equal opportunity employer and do not discriminate on the basis of race, color, religion, sex, national origin, age, disability, or any other status protected by law. We are committed to providing a work environment free from discrimination and harassment and promoting diversity and inclusion in all aspects of our business operations. All qualified individuals are encouraged to apply for this position.

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