Commercial Lines Account Manager

4 days ago

Crown Point, Indiana, United States World Insurance Associates, LLC. Full time
Job Overview

At World Insurance Associates, LLC., we are seeking a highly motivated and detail-oriented Commercial Lines Account Manager to join our team. This role will support the Account Executive in managing a book of Commercial Lines Property & Casualty Insurance business, ensuring all required tasks are completed accurately and on-time.

Key Responsibilities
  • Assist Account Executive in managing a portfolio of commercial insurance clients, providing exceptional service and ensuring timely completion of tasks.
  • Build and maintain strong relationships with clients, understanding their business needs and providing tailored solutions to meet their risk management goals.
  • Support in handling renewals, service requests, claims, billing, and new policies, ensuring seamless execution and excellent client satisfaction.
  • Maintain a thorough understanding of the insurance market, underwriting guidelines, and submission procedures to provide expert advice to clients.
  • Review all applications, policies, endorsements, and audits for accuracy, ensuring compliance with regulatory requirements.
  • Conduct loss and claim analysis, providing detailed summaries and recommendations to clients.
  • Coordinate expiration lists with department managers to obtain renewal business information, ensuring timely follow-up and resolution.
Requirements
  • Two years minimum experience in commercial lines account management or support, with a strong understanding of Property & Casualty insurance.
  • Property & Casualty License required, or agreement to obtain within 3-6 months of employment.
  • Valid driver's license and insurance, required.
  • Applied/EPIC or similar agency management software experience preferred.
  • Strong administrative and computing skills, including Microsoft Office (Word, Excel, and PowerPoint).
  • Able to work independently and enjoy a high degree of interaction with team members.
  • Self-motivated and driven, with a sense of urgency and ability to work with and meet deadlines.
  • Demonstrate effective written and verbal communication, including the ability to actively listen and problem-solve with minimal assistance.
  • The ability to multitask, prioritize, work independently, and use discretion surrounding sensitive information.
  • Ability to maintain a professional demeanor and positive attitude.
Equal Employment Opportunity

At World Insurance Associates, LLC., we celebrate and support our differences. We know employing a team rich in diverse thoughts, experiences, and opinions allows our employees, our products, and our community to flourish. We are dedicated to equal employment opportunities regardless of race, color, ancestry, religion, sex, national origin, age, citizenship, marital status, disability, gender identity, sexual orientation, or Veteran status. We make reasonable accommodations to known physical or mental limitations of an otherwise qualified applicant or employee with a disability, unless the accommodation would impose an undue hardship on the operation of our business.

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