Customer Service Representative

2 weeks ago


Lemon Grove, California, United States Mossy Honda Lemon Grove Full time

Customer Service Representative Role at Mossy Honda Lemon Grove

Are you passionate about delivering outstanding customer service and fostering strong relationships? Join our team at Mossy Honda Lemon Grove as a Customer Service Representative. In this position, you will be the initial point of contact for our clients, guiding them through the service experience and ensuring their complete satisfaction.

As a Customer Service Representative, you will enjoy a competitive base hourly wage along with performance-based commissions, with average annual earnings ranging from approximately $70,000 to $123,000.

At Mossy Honda Lemon Grove, we prioritize our employees and are committed to cultivating a supportive and innovative workplace. Every team member is regarded as part of the Mossy family, contributing to our tradition of exceptional service and community engagement.

Benefits

  • Medical, Dental & Vision Coverage
  • Group Insurance Plans & Discounts
  • 401K Retirement Savings Options
  • Paid Time Off and Holidays
  • Disability Coverage
  • Life Assistance Program (LAP)
  • Basic Life, Dependent & Accident Insurance
  • Opportunities for Advancement
  • Paid Training Programs
  • Employee Purchase Discounts

Key Responsibilities

  • Manage customer interactions in the service lane
  • Enhance the customer experience by exceeding expectations
  • Offer tailored assistance to clients regarding inquiries and service specifics
  • Effectively allocate tasks among technicians
  • Ensure comprehensive vehicle inspections and prompt repairs

Required Qualifications

  • At least 2 years of experience in a dealership environment
  • Organized and approachable personality
  • Strong leadership and time management capabilities
  • Exceptional communication skills
  • Professional appearance and conduct
  • Valid driver's license with a clean driving record
  • Dedication to providing outstanding customer service

Our organization is committed to fostering a diverse and inclusive workforce. We are an equal opportunity employer that maintains a drug-free workplace. Join us at Mossy Honda Lemon Grove and become part of a team that values integrity, respect, and continuous development.



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