Executive IT Support Specialist

12 hours ago


Ann Arbor, Michigan, United States Domino Full time
Job Title: Executive IT Support Specialist

At Domino, we're looking for a highly skilled and experienced Executive IT Support Specialist to join our team. As a key member of our IT department, you will be responsible for providing top-notch technical support to our senior executives and ensuring the smooth operation of our technology infrastructure.

Key Responsibilities:
  • Provide direct technical support to key executives, including troubleshooting and resolving complex technical issues.
  • Manage and maintain key processes to ensure effective service delivery and a progressive end-user technology footprint.
  • Serve as a fully seasoned technical support specialist, providing enterprise-level assistance to our top executives and team members.
Requirements:
  • Bachelor's degree in a related field or equivalent experience.
  • Certification in relevant competencies, such as HDI, ITIL, or Six Sigma.
  • 5+ years of project management and executive support experience.
  • 3-5 years of IT experience.
  • Demonstrated ability to work with industry-standard process frameworks, such as ITIL.
  • Demonstrated ability to document processes and work with customers.
  • Strong written and verbal communication skills.
What We Offer:
  • A dynamic and supportive work environment.
  • Opportunities for professional growth and development.
  • A competitive salary and benefits package.


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