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Retail Operations Manager

2 months ago

Tempe, Arizona, United States Aramark Full time
Job Description

The Food Service Manager is a senior management position responsible for developing and implementing dining solutions to meet customer needs and tastes. This role oversees and manages dining operations where customers order prepared foods from a menu.

Key Responsibilities
  • Leadership
    • Use a coaching model to engage and develop team members to their fullest potential
    • Reward and recognize employees
    • Ensure individual and team performance meets objectives and client expectations
    • Plan and lead daily team briefings
    • Ensure safety and sanitation standards in all operations
  • Client Relationship
    • Identify client needs and communicate operational progress
  • Financial Performance
    • Ensure the completion and maintenance of P&L statements
    • Deliver client and company financial targets
    • Adopt all company processes and systems, understand performance metrics, data, order and inventory trends; educate teams on key levers to improve margins
  • Productivity
    • Bring value through efficient operations, appropriate cost controls, and profit management
    • Follow the Operational Excellence fundamentals by meeting and maintaining food and labor initiatives
    • Ensure entire team is trained and able to implement
    • Supervise team regarding production, quality and control
  • Compliance
    • Maintain a safe and healthy environment for clients, customers and employees
    • Follow all applicable policies, rules and regulations, including but not limited to those relating to safety, health, wage and hour
Additional Responsibilities
  • Lead the front of the house of the dining operation (Cafeteria/ Residential Dining Facility) in conjunction with the Food Service Director
  • Plans, directs, and coordinates food service activities in order to deliver a finished product to the customer

Aramark is committed to providing equal employment opportunities to all employees and applicants. We do not discriminate on the basis of race, color, religion, national origin, age, sex, gender, pregnancy, disability, sexual orientation, gender identity, genetic information, military status, protected veteran status or other characteristics protected by applicable law.