Blood Bank Lab Supervisor

4 days ago

Indianapolis, Indiana, United States Quest Diagnostics Full time
Job Title: Blood Bank Lab Supervisor

Quest Diagnostics is seeking a highly skilled Blood Bank Lab Supervisor to join our team. As a key member of our laboratory team, you will be responsible for overseeing the daily operations of the Blood Bank, ensuring the quality and accuracy of test results, and supervising a team of laboratory personnel.

Responsibilities:
  • Oversee the scheduling and supervision of non-exempt laboratory personnel on multiple shifts.
  • Ensure the quantity and quality of specimens handled and test results meet regulatory standards.
  • Develop and implement quality control measures and monitor the quality of work for adherence to laboratory standards.
  • Perform advanced/specialized tests and other related laboratory techniques.
  • Initiate quality-control measures and monitor quality of work for adherence to laboratory standards.
  • Compile and maintain data for process improvement (PI) dashboards as per Quest, Hospital, and/or regulatory needs.
  • Investigate any PI outliers, create corrective action plans, audit said corrective actions, and deem its efficacy.
  • Review non-conformances, unplanned deviations from policy, and act upon as deemed appropriate or necessary.
  • Perform recruitment, interviewing, and on-boarding tasks to successfully bring in new team members.
  • Supervise new team member training throughout the Transfusion Service to ensure competence prior to working independently.
  • Schedule all clinical laboratory team members, ensure correct balance of skills within all lab benches daily while maintaining FTE budget.
  • Address performance problems using defined disciplinary process to ensure compliance with Quest lab and HMH policies.
  • Perform annual performance assessments for all assigned team members to include comprehensive review of year's work.
  • For new employees, ensure required 6-month assessments are performed and staff is deemed competent in applicable task(s).
Requirements:
  • Minimum of 5+ years in Immunohematology/Blood Bank.
  • Previous supervisory experience preferred.
  • Blood Donor Center experience preferred.
  • Ability to sit and stand for long periods of time.
  • Knowledge of AABB, CAP, and FDA regulatory guidelines for the Transfusion Service and Blood Center.
  • Ability to work with hospital and laboratory personnel in meeting the standards for clinical testing.
  • Ability to lead subordinate staff in the performance of their duties.
  • Ability to work with and communicate effectively with physicians, hospital and company leadership, staff, and customers.
  • Ability to manage multiple engagements concurrently.
  • Strong interpersonal and presentation skills.
  • Ability to work in a very dynamic team environment.
  • Strong client interaction skills.
  • Excellent verbal and written communication skills.
Education:
  • Bachelor's Degree (Required).
License/Certifications:
  • ASCP Certification.
Equal Opportunity Employer:

Quest Diagnostics is an Equal Opportunity Employer. We are committed to diversity and inclusion in the workplace.

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