Customer Service Representative

4 days ago


Leavenworth, Kansas, United States Kroger Full time
About the Role

We are seeking a highly skilled and dedicated Customer Service Representative to join our team at Dillons. This is an exciting opportunity to work in a fast-paced environment where you will be responsible for delivering exceptional customer service, ensuring customer satisfaction, and maintaining a pleasant working and shopping environment.

Key Responsibilities
  • Provide friendly and efficient customer service by demonstrating sincerity, patience, and respect in all customer interactions.
  • Greet customers in a genuine and friendly manner throughout the store and assist them by escorting them to products, loading/unloading heavy items, and helping them to retrieve out of reach items.
  • Anticipate customer needs; effectively communicate with them and respond to questions and resolve issues in a timely manner to strengthen customer loyalty.
Requirements
  • High School Diploma or GED.
  • Effective interpersonal and customer service skills.
  • Good math skills (ability to add, subtract, multiply, and divide).
  • Sound judgment/decision-making skills.
  • Friendly, approachable, outgoing demeanor/team player.
Estimated Salary Range:$35,000 - $45,000 per year.

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