Digital Transformation Leader for Precision Medicine
1 week ago
CareDx, Inc., a pioneering precision medicine solutions company, seeks an exceptional Director of Digital Strategy and Product Experience to spearhead its digital transformation initiatives.
As a visionary leader, you will orchestrate the comprehensive vision for our digital strategy, steering digital transformation across our entire portfolio. Our products include diagnostic testing services for transplant centers, lab software, and SaaS tools.
This pivotal role involves developing a high-performing team and spearheading initiatives that blend cutting-edge digital strategies with user-centered design and AI-driven insights.
Responsibilities- Digital Vision & Strategy: Develop and execute a forward-thinking digital strategy and roadmap aligned with business goals, fostering strategic partnerships and technological advancements.
- Product Management: Lead software product management efforts for SaaS patient and transplant centers applications, including agile methodologies, backlog prioritization, and leveraging AI for predictive analysis.
- Strategic Design: Lead the strategic design and meticulous execution across all user touchpoints, ensuring they are engaging, seamless, and informed by data-driven insights.
- Customer Experience: Oversee and coordinate end-to-end product experiences from order to billing, integrating advanced UX research.
- UX/UI Design Innovation: Drive UX/UI design innovation, leveraging human factors to ensure intuitive and efficient user interactions.
- Data-Driven Insights: Use AI and machine learning to derive actionable insights from user data, enhancing product utility and customer experiences.
- Laboratory Workflow Integration: Oversee the integration of laboratory workflows into design processes, optimizing for both operational efficiencies and superior customer satisfaction.
- A Bachelor's or Master's degree in Human-Computer Interaction, Design, Business, AI, or a related field.
- Extensive experience in an executive leadership role focusing on digital strategy and customer experience, preferably within healthcare and consumer sectors.
- Proven expertise in UX research, UX/UI design, human factors, and leveraging AI technologies to enhance user experiences.
- Strong strategic acumen with a demonstrated ability to translate business objectives into effective digital solutions.
- Experience in driving digital transformation through data analytics.
- Exceptional leadership skills with a track record of building and mentoring high-performing, cross-functional teams.
We provide a competitive total rewards package, including a base salary of $160,000 per annum, health and welfare benefits, 401(k) savings plan match, employee stock purchase plan, pre-tax commuter benefits, and more.
Additionally, we offer a Living Donor Employee Recovery Policy allowing up to 30 days of paid leave annually to full-time employees who make the selfless act of donating an organ or bone marrow.
CareDx, Inc. is an Equal Opportunity Employer participating in the E-Verify program.
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