Bilingual Call Center Specialist
3 weeks ago
Job Summary
We are seeking a highly skilled and multilingual Call Center Representative to join our team. As a key member of our customer service team, you will be responsible for handling inbound and outbound contacts in a professional and courteous manner.
Key Responsibilities- Handle customer inquiries and resolve issues in a timely and effective manner.
- Utilize problem-solving skills to ensure first call resolution and provide excellent customer service.
- Collaborate with other departments to resolve complex issues and provide seamless customer experiences.
- Accurately document and process customer claims in our systems.
- Fluency in English and an additional language.
- Excellent communication and problem-solving skills.
- Ability to work in a fast-paced environment and meet productivity standards.
- Basic computer skills and proficiency in our systems.
- A competitive salary and benefits package.
- Opportunities for career growth and professional development.
- A dynamic and supportive work environment.
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