Housekeeping Associate

2 months ago


Cleveland, Ohio, United States Pyramid Global Hospitality Full time
Company Overview

Join Pyramid Global Hospitality, a leader in the hospitality industry, where our commitment to our employees is paramount. We strive to create a diverse and inclusive workplace that fosters personal and professional growth. Our People First philosophy is reflected in our comprehensive benefits, employee development programs, and a culture that values meaningful connections. Enjoy a variety of perks, including health insurance, retirement plans, wellness initiatives, and exclusive discounts at our hotels. With over 230 properties worldwide, we provide ongoing training and advancement opportunities for all team members.

Location Overview

Experience the charm of our distinguished Hotel Indigo Cleveland Gateway, which boasts 143 guest accommodations, stylish suites, versatile meeting spaces, and a signature dining venue.

Position Summary

We are seeking dedicated individuals to join our team as Housekeeping Associates. In this role, you will play a vital part in maintaining the cleanliness and presentation of our guest rooms.

Key Responsibilities
  • Thoroughly clean and prepare unoccupied rooms to immaculate standards, ensuring all areas, including fixtures, furniture, carpets, and amenities, are attended to.
  • Deliver daily housekeeping services for occupied rooms.
  • Keep a well-organized and fully stocked cleaning cart.
  • Assist with special cleaning projects and laundry tasks as needed.
  • Communicate maintenance issues promptly and engage with guests courteously, escalating concerns to supervisors when necessary.
  • Process lost and found items in a timely manner and adhere to key control protocols.
  • Perform additional tasks as assigned by management.
Qualifications
  • Ability to lift and move items weighing up to 50 pounds.
  • Strong attention to detail to ensure high-quality cleaning standards.
  • Physical stamina to bend, lift, and stand for extended periods.


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