Branch Manager

4 weeks ago

Tulsa, Oklahoma, United States PeopleReady Full time
Job Description

We're seeking a seasoned leader to oversee the day-to-day operations of our Tulsa branch. The ideal candidate has a passion for strategy and is committed to achieving business results while building strong relationships with customers, job seekers, and colleagues. This role is responsible for leading a team, organizing operational activities, and executing the branch sales strategy. The Branch Manager ensures operational and financial performance is maintained, and profit margins and revenue goals are achieved. You will consistently strive to help PeopleReady realize its vision of being the talent solution for the changing world of work.

Key Responsibilities:
  • Execute branch sales strategy by sourcing and qualifying new leads, developing workforce solutions, and pricing and closing orders.
  • Manage and grow existing customer accounts by closing additional up-sell and cross-sell opportunities. Maintaining consistent communication is key.
  • Oversee recruiting efforts to ensure that we have a qualified pool of talent to meet customer demand.
  • Strategically manage branch profit and loss (P&L).
  • Handle complaints, settle disputes, resolve grievances, and conflicts - you know how to negotiate and diffuse conflicts.
  • Hire, manage, train, and coach your team of branch staff.
  • Work with employees to set performance goals, expectations, and professional development plans while holding them accountable for branch success by positively leading the way.
  • Oversee day-to-day operations of the branch and assist with hands-on processes as needed.
  • Continuously seek ways to streamline processes for operational efficiency and excellence.
  • Ensure workers are appropriately dispatched to job sites, customer orders are serviced and filled, and payouts are timely.
  • Create a culture of safety by conducting site visits and meeting with our customers and temporary job seekers. Proactively take actions to contribute to a safer workplace for our people.
  • Manage workers' compensation claims.
  • Embrace our culture principles: We Are Customer Obsessed, We Do the Right Thing, We Stand Together, We Reimagine What is Possible, and We are a Force for Good.

Requirements:
  • 5 years related experience; Bachelor's Degree or equivalent combination of education and experience.
  • Prior experience managing in the staffing industry preferred.
  • Prior experience in sales as an independent producer or sales leader.
  • Proven leadership competencies and experience.
  • Excellent communications skills, both written and verbal. You have the gift of persuasion.
  • Demonstrates proficient business acumen to include financial performance and success in developing and maintaining customer relationships.
  • Advanced problem-solving skills with the ability to define problems, collect data, establish facts, draw valid conclusions, and make decisions.
  • Ability to execute, prioritize, and meet deadlines under pressure.
  • Ability to drive processes, improve operational performance, and achieve results.
  • Ability to hire, manage, develop, and lead individuals and teams.
  • Ability to effectively interact and build relationships with a diverse employee population.
  • At times, you may be required to drive a vehicle to transport temporary workers to job sites or to conduct customer site visits.
  • Valid driver's license.

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