Enterprise Software Analyst

6 days ago


Daytona Beach, Florida, United States Halifax Health Full time

Overview


Halifax Health seeks an experienced Enterprise Software Analyst to provide consultation and assistance to users of applications. The successful candidate will analyze user requirements, design and develop reports, troubleshoot issues, train users, and write user documentation.



About the Role


The ERP Application Analyst will work under the direction of the Business Application Manager to provide consultation and assistance to users of applications. This includes analyzing user requirements, designing and developing reports and presentations, troubleshooting and resolving issues, training users, and writing user documentation.



Key Responsibilities



  • Analyze user requirements and translate them into specifications
  • Design and develop reports and presentations
  • Troubleshoot and resolve issues
  • Train users
  • Write user documentation


Requirements



  • Bachelor's Degree in computer-related field or equivalent combination of education and experience
  • Knowledge of analysis and translation of user requirements into specifications and preparation of detailed design/implementation documentation
  • Analytical reasoning and logical problem-solving skills
  • Knowledge of application design, build, configuration, administration, and troubleshooting
  • Knowledge of using business applications for collaboration and communication


Preferred Qualifications



  • Experience with ERP solutions like Workday and Kronos business applications
  • Knowledge of architecture including on-premises and Cloud business applications
  • Knowledge of agile project management
  • Ability to advocate for appropriate technology solutions and continually advance the organization's readiness and capabilities


Job Duties and Responsibilities



  • Install and configure applications
  • Maintain, monitor, and patch existing applications
  • Add, modify, and audit system/user permission to applications
  • Maintain, monitor, and audit applications configuration, backups, and jobs
  • Run application testing on designed programs
  • Upgrade and migrate legacy applications
  • Perform application capacity planning, set up, performance tuning, and monitoring
  • Participate in purchasing decisions, testing, and presales due diligence
  • Detect and troubleshoot application slowness and resource contention
  • Provide continuous planned uptime and participate in rotating on-call duties
  • Assist with application task automation and workflows
  • Understand the underlying application schema and assist in queries, views, stored procedures, reports, and ETLs
  • Participate in agile team projects
  • Locate potential problems, diagnose application errors, and devise or modify procedures to solve them efficiently
  • Implement required and approved software applications
  • Develop diagrams and flow charts for end users
  • Prepare reports on the application
  • Write documentation to describe application logic and corrections
  • Train and support staff in using the applications

Pay Range: $55,000-$120,000



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