Customer Service Coordinator Role

3 days ago


Hempstead, New York, United States Discovery ABA Full time
Unlock a Rewarding Career in Disability Advocacy

In this role, you will serve as the initial point of contact for prospective clients and their families, providing exceptional support and advocacy. As a Client Care Service Coordinator at Discovery ABA, you will enjoy a stable schedule and regular business hours, ensuring our clients receive the care they need.


Our ideal candidate is detail-oriented, with excellent communication skills and a compassionate demeanor. You will manage the intake process, gather essential information, and provide ongoing support to families. This is an exciting opportunity to make a difference in the lives of individuals with autism and their families.


A Competitive Salary Package

We offer a salary range of $50,000 - $58,000 per year, along with great benefits and opportunities for growth and development.


About Our Organization

At Discovery ABA, we are passionate about improving the lives of children with autism and empowering their families. We provide in-home, center-based, and school-based ABA therapy services to children aged 2 to 21, with a focus on evidence-based therapy and personalized support.


Your Day-to-Day Responsibilities
  1. You will serve as the primary liaison between families and our clinical team, maintaining accurate records and providing timely assistance.
  2. Manage the intake process, gathering essential information from prospective clients and their families.
  3. Provide ongoing support and advocacy to families, ensuring a seamless experience for our clients.

What We Are Looking For
  • A high school diploma or equivalent.
  • Excellent communication skills, both verbal and written.
  • Strong interpersonal skills and a compassionate demeanor.
  • Detail-oriented with exceptional organizational abilities.


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