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Intake Coordinator for ABA Therapy Services

3 weeks ago

Hempstead, New York, United States Discovery ABA Full time

Are you ready to make a difference in the lives of individuals with autism spectrum disorder (ASD) and their families? Join Discovery ABA as a Frontline Support Advocate and take the first step towards a rewarding career in customer service.

Compensation: This full-time customer service position offers a competitive salary range of $52,000 - $60,000 per year, along with great benefits.

In this role, you'll be at the forefront of our organization, serving as the initial point of contact for prospective clients and their families. Your day will be filled with meaningful interactions as you efficiently manage the intake process, gather essential information, and provide ongoing support. From scheduling sessions to coordinating transitions in our ABA programs, you'll ensure a seamless experience for our clients.

Requirements:

  • High school diploma or equivalent
  • Excellent communication skills, both verbal and written
  • Strong interpersonal skills and a compassionate demeanor
  • Detail-oriented with exceptional organizational abilities
  • Proficiency in using computer systems, databases, and software applications

A bachelor's degree in psychology, social work, or a related field is preferred. Previous experience in customer service or client intake coordination is a plus. Familiarity with ABA principles and terminology is also beneficial.

Benefits:

  • Accrued paid time off (PTO)
  • Ongoing training opportunities
  • BCBA internship program
  • Cancellation compensation
  • Growth and promotion within the company
  • Bonus structures
  • Comprehensive benefits package

About Discovery ABA:

We provide in-home, center-based, and school-based ABA therapy services to children aged 2 to 21. Our hands-on approach and commitment to evidence-based therapy aim to prepare children to function effectively in all areas of their lives. We pride ourselves on fostering a supportive and collaborative environment, offering fulfilling careers and endless opportunities for personal and professional growth.