Customer Service Representative

5 hours ago


Northbrook, Illinois, United States Waterway Carwash Full time
Job Title: Customer Service Representative

We are seeking a highly motivated and customer-focused individual to join our team as a Customer Service Representative at our Northbrook location.

Job Summary:

The Customer Service Representative will provide exceptional service to our customers, ensuring that all their needs are met during their visit. This includes offering and selling car wash services, memberships, and additional purchase options to maximize customer satisfaction.

Responsibilities:
  • Provide excellent and timely customer service to create a pleasant experience for customers.
  • Effectively present and sell car wash services, memberships, and additional purchase options to customers.
  • Maintain a safe, clean, and organized environment to ensure a positive visit for every customer.
  • Keep convenience store merchandise stocked and organized, displays clean and well presented.
  • Perform various administrative tasks, such as making bank deposits and picking up or delivering supplies.
Requirements:
  • 6 months work experience in customer service, retail, or sales strongly preferred.
  • Current and valid drivers' license.
  • Professional demeanor, behavior, and appearance in accordance with company policy.
  • Ability to perform all essential functions safely without endangering oneself or others.
What We Offer:
  • Average $20 per hour (base pay + sales bonuses).
  • Flexible scheduling – Daytime, Evening, and Weekend shifts available.
  • Tuition Assistance Program – up to $4,000 a year.
  • Free Car Washes and Gas Discounts.
  • Referral Bonus program.
Why Waterway?

We are a Top Workplace multiple years running, recognized for our commitment to our employees and customers. We offer a positive work environment, advancement opportunities, and a chance to be part of a dynamic team.



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