Insurance Customer Service Liaison
2 days ago
We are seeking a skilled Customer Support Specialist to join our team at Farmers Insurance. As an Insurance Customer Service Liaison, you will play a vital role in delivering exceptional customer experiences and ensuring the satisfaction of our policyholders.
About the RoleThis is a fantastic opportunity for individuals with strong communication skills and a passion for providing top-notch customer service. In this role, you will be responsible for handling incoming calls from customers, processing policy change requests, and maintaining knowledge of our products and services.
- Provide Exceptional Customer Service to our clients through timely and effective issue resolution.
- Process Policy Change Requests accurately and efficiently, ensuring seamless customer experiences.
- Maintain in-depth knowledge of our Products and Services, staying up-to-date on industry developments and trends.
To succeed in this role, you must possess:
- A valid Property & Casualty License or Life & Health License (we offer study materials for candidates without current licenses).
- Strong Communication Skills (verbal, written, and interpersonal) to effectively interact with customers and colleagues.
- Proficiency in Microsoft Office and Windows platforms.
- The ability to Learn Quickly and thrive in a fast-paced environment as a team player.
- A commitment to Growth and Development within the company.
- Satisfactory results from Credit and Background Checks.
As a valued member of our team, you can expect:
- An Average Annual Salary of $60,000, plus bonus opportunities based on performance.
- Ongoing training and development opportunities to enhance your skills and knowledge.
- A supportive and inclusive work environment that fosters growth and collaboration.
Farmers Insurance is considered an Essential Business, offering a dynamic work environment and a culture that values its employees. Join us and become an important member of the Farmers Family
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