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Distribution Operations Coordinator

2 months ago

Ontario, California, United States KMC Full time
About the Role

We are seeking a highly skilled and experienced Distribution Operations Representative to join our team at KMC. As a key member of our operations team, you will be responsible for coordinating daily activities within our distribution centers, ensuring seamless logistics and supply chain operations.

Key Responsibilities
  • Coordinate Daily Activities: Oversee daily operations within assigned distribution centers, ensuring efficient communication, logistics support, and risk management.
  • Monitor Performance: Analyze daily reports to identify areas for improvement and ensure stability of distribution center performance.
  • Provide Feedback and Direction: Offer guidance to 3PL providers to enhance warehouse efficiencies and improve overall operations.
  • Report Performance: Provide regular updates to the operations group on distribution performance, including daily, weekly, and monthly reports.
  • Ensure Compliance: Oversee 3PL providers to ensure operations align with KMC's operational policies.
  • Manage Returns: Oversee the returns process for all inbound dealer, distributor, internal issue, and employee returns, reconciling any discrepancies.
  • Coordinate Out-of-Scope Activities: Coordinate all out-of-scope operational activities with distribution centers.
  • Manage Warehouse Supply: Coordinate warehouse supply needs with distribution centers, track usage, and identify opportunities for cost reduction.
  • Communicate Load Projections: Communicate inbound load projections and work with PDC to reconcile receipts not in transit.
  • Monitor Item Suspensions: Monitor and audit item suspensions to ensure accurate inventory management.
  • Monitor Cycle Count Discrepancies: Monitor and audit cycle count discrepancies to maintain accurate inventory levels.
  • Process Freight Claims: Initiate and process freight claims to resolve any issues.
  • Process Freight Call Tags: Initiate and process freight call tags to ensure efficient logistics.
  • Coordinate Recycled Parts Bin Returns: Coordinate recycled parts bin returns and processing.
  • Represent KMC: Represent Kawasaki's Distribution Operation department and provide quality customer service to dealers, distributors, and internal departments.
  • Handle Communication: Handle direct communication from dealers, distributors, and internal departments regarding missing and replacement accessory components and hardware.
Requirements
  • Education and Experience: A Bachelor's degree (BA/BS) or equivalent from a four-year college or university is preferred, along with a minimum of five years related experience and/or training in distribution operations, or an equivalent combination of education and experience.
  • Qualifications: To perform this job successfully, you must be able to perform each essential duty satisfactorily. The items listed below are representative of the knowledge, skill, and/or ability required:
    • Excellent oral and written communication skills.
    • Prioritize and organize multiple, competing tasks.
    • Be extremely detailed and deadline-oriented.
    • Adapt quickly and remain composed in a fast-paced environment.
    • Demonstrate proficiency with large volumes of data.
    • Produce results quickly and maintain the accuracy of your work.
    • Knowledge and experience working with Microsoft's Word, Excel, PowerPoint, and Access software.
    • Bring energy and enthusiasm to group or team efforts.
    • Some travel required.
Physical Demands
  • The employee must occasionally lift and/or move up to 25 pounds.