Team Lead
3 days ago
We are seeking a highly skilled and motivated Team Lead to join our team at Sam's Club. As a Team Lead, you will be responsible for leading a team of associates in providing exceptional customer service and ensuring a positive shopping experience for our members.
Key Responsibilities- Lead a team of associates in providing customer service and resolving member complaints
- Assist management with supervising associates and ensuring compliance with company policies and procedures
- Communicate effectively with members and associates to ensure a positive shopping experience
- Develop and implement processes and practices to meet business needs
- Participate in recruiting, hiring, scheduling, promoting, coaching, and evaluating associates
- 6 months retail experience including operating front-end equipment and 6 months customer service experience
- Must be 18 years of age or older
- Leading a front-end team and supervising experience to include hiring, evaluating, mentoring, developing, and managing the workload of others
Sam's Club is an Equal Opportunity Employer- By Choice. We believe we are best equipped to help our associates, customers, and the communities we serve live better when we really know them.
We offer competitive pay, performance-based bonus awards, and other great benefits for a happier mind, body, and wallet. Our benefits include health benefits, financial benefits, paid time off benefits, and other benefits.
At Sam's Club, we are committed to providing a positive and inclusive work environment for all associates. We believe in the importance of diversity and inclusion and strive to create a workplace where everyone feels valued and respected.
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