Team Lead

3 days ago


Sioux Falls, South Dakota, United States Walmart Full time
Job Summary

We are seeking a highly skilled and motivated Team Lead to join our team at Sam's Club. As a Team Lead, you will be responsible for leading a team of associates in providing exceptional customer service and ensuring a positive shopping experience for our members.

Key Responsibilities
  • Lead a team of associates in providing customer service and resolving member complaints
  • Assist management with supervising associates and ensuring compliance with company policies and procedures
  • Communicate effectively with members and associates to ensure a positive shopping experience
  • Develop and implement processes and practices to meet business needs
  • Participate in recruiting, hiring, scheduling, promoting, coaching, and evaluating associates
Requirements
  • 6 months retail experience including operating front-end equipment and 6 months customer service experience
  • Must be 18 years of age or older
Preferred Qualifications
  • Leading a front-end team and supervising experience to include hiring, evaluating, mentoring, developing, and managing the workload of others
About Sam's Club

Sam's Club is an Equal Opportunity Employer- By Choice. We believe we are best equipped to help our associates, customers, and the communities we serve live better when we really know them.

We offer competitive pay, performance-based bonus awards, and other great benefits for a happier mind, body, and wallet. Our benefits include health benefits, financial benefits, paid time off benefits, and other benefits.

At Sam's Club, we are committed to providing a positive and inclusive work environment for all associates. We believe in the importance of diversity and inclusion and strive to create a workplace where everyone feels valued and respected.


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