Housekeeping Team Lead
20 hours ago
At Hegg, we're seeking a highly skilled and experienced Housekeeping Team Lead to join our team. As a key member of our housekeeping department, you will be responsible for ensuring that our guests receive exceptional service and that our rooms are always clean and welcoming.
Key Responsibilities:
- Lead and manage a team of housekeeping staff to ensure that all rooms are cleaned to the highest standards
- Monitor and verify the inspection of rooms to ensure that all standards are met
- Efficiently manage the daily schedule and assignment of housekeeping duties
- Provide direction and coaching to team members to ensure that they are meeting their full potential
- Maintain all inventories and ensure that linen closets are appropriately maintained
- Supervise the completion of short notice requests for rooms and prioritize special cleaning requests
- Listen and sincerely apologize when addressing guest problems and promptly find a solution
- Prepare requests for replacement assets and follow up to ensure completion
Our Core Values:
- We Always Find a Way
- Be Better Every Day
- We Are Better Together
We are an Equal Opportunity / Affirmative Action Employer. All applicants for employment with Hegg Companies, Inc./Hegg Hospitality must pass a pre-employment background investigation. Any offer of employment is contingent upon successfully passing the company pre-employment screening.
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