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Clinical Administrative Assistant

2 months ago


Oklahoma City, Oklahoma, United States The University of Oklahoma Full time
Job Summary

We are seeking a highly organized and detail-oriented Patient Services Representative to join our team at The University of Oklahoma. As a key member of our healthcare operations team, you will play a critical role in ensuring the smooth operation of our outpatient clinic.

Key Responsibilities
  • Scheduling and Coordination: Schedule patient appointments, either by phone or in person, and coordinate schedules as directed to patients requiring multiple services.
  • Clerical Support: Provide clerical assistance, including preparing and entering healthcare provider schedules into the computer, and preparing encounter forms and billing packets for patients to be seen.
  • Front Desk Operations: Greet patients as they arrive for scheduled appointments, accept payments, and write receipts.
  • Chart Management: Inspect encounter forms for completeness and accuracy, copy insurance cards and distribute to the appropriate employee, and prepare inactive patient charts for storage.
  • Communication and Customer Service: Discuss financial accounts with patients, verify insurance eligibility and primary care physicians, and secure referrals to other providers as needed.
  • Supply Management: Dispense supplies as needed and notify the appropriate person when supplies are low and need to be reordered.
  • Administrative Support: Type notes and letters for dentists, make immunization cards, and log mail receipts according to University policy.
Requirements
  • High school diploma or equivalent required.
  • Previous experience in a healthcare or administrative setting preferred.
  • Excellent communication and customer service skills.
  • Ability to work in a fast-paced environment and prioritize multiple tasks.