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Customer Service Specialist

2 months ago


East Lansing, Michigan, United States Pinnacle GI Partners Full time
Key Responsibilities
  • Responds to incoming calls, providing assistance or directing inquiries to the appropriate team members.
  • Facilitates patient referrals by coordinating with insurance providers and other healthcare offices.
  • Manages call routing and message taking to ensure effective communication.
Required Qualifications
  • High School diploma or GED is required.
  • A minimum of 1-3 years of experience in customer service is essential.
  • Proficiency in general computer applications and functions is necessary.
  • Successful completion of a background check and drug screening is mandatory.
  • Pinnacle GI Partners is an Equal Employment Opportunity Employer.
  • We participate in E-Verify and will provide the federal government with your Form I-9 information to confirm your eligibility to work in the U.S.
About Our Organization

Pinnacle GI Partners is a collective of gastroenterology practices dedicated to delivering exceptional patient care. We focus on enhancing the patient experience by uniting a distinguished network of skilled healthcare professionals with state-of-the-art facilities and collaborative opportunities.