Regional IT Services Director
4 weeks ago
GBG is a leading provider of global identity and location intelligence.
We help businesses make informed decisions about their customers by providing them with the tools and insights they need to succeed.
Our global data, agile technology, and expert teams power over 20,000 of the world's best-known organizations to reach and trust their customers.
Why You Should Join UsWe're looking for a Regional IT Operations Manager to join our team. As a key member of our IT service delivery team, you will be responsible for ensuring that our global team members receive a positive and consistent experience.
You will implement the strategy for ITSM support across corporate IT and team member tooling, review team and system performance metrics, and manage regional stakeholder relationships.
You will also be responsible for technical mentoring for direct reports, identifying trends and achieving continuous performance improvement in the support function, and building in automation where possible.
We're looking for someone with a good technical understanding, good planning and implementation skills, and excellent communication skills. You will be a self-starter, able to take the initiative and make the right decisions for the right reasons.
RequirementsWe're looking for someone with a solid understanding of technologies such as Exchange / O365 Administration, Desktop support, Office365 Application, Windows 10/11, Mimecast, Group Policy, AD/AAD.
A willingness to learn is important, and we will provide the support you need to succeed in this role.
BenefitsWe're an equal opportunity employer, committed to providing fair opportunities for everyone regardless of age, gender, race/ethnicity, sex, religion, age, nationality, marital status, disability, veteran status, genetic information, sexual orientation, gender identity, or any other reason prohibited by law.
We have an inclusion and diversity programme, be/yourself, designed to ensure that you can thrive in our company.
Please inform your GBG Talent Attraction Partner if you require any reasonable adjustments to the interview process.
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