Financial Service Representative

3 weeks ago


Mechanicsburg, Pennsylvania, United States Members 1st Full time
Company Overview

At Members 1st, we strive to create a tight-knit community where everyone feels accepted and respected. Our team is dedicated to delivering exceptional member experiences through support, empowerment, and meaningful relationships.

Job Description

The purpose of this role is to provide accurate and efficient processing of members' financial transactions. This position contributes to sales goal attainment by identifying members' product and service needs. The ideal candidate will have good communication and interpersonal skills, as well as thorough knowledge of credit union products and services.

Responsibilities:
  • Provide banking services and facilitate member transactions
  • Promote Members 1st and its services/customer service
  • Support general branch office operations and processing

This role requires moderate supervision of work and involves conducting various member account transactions, educating members on Credit Union products and Services, performing balancing procedures, and end-of-day procedures.

Required Skills and Qualifications

The successful candidate will possess:

  • Decision making skills with the ability to choose from options outlined in established procedures
  • Normal courtesy and tact
  • Good communication and interpersonal skills
  • Thorough knowledge of credit union products, services, policies, and procedures
Benefits

We offer a competitive compensation package, including:

  • Nationally recognized 401K with up to 10% company match
  • A multitude of benefits and incentives to stay mentally and physically healthy
  • Associate Tuition Assistance
  • Affordable cost-sharing arrangement for medical plans, dental plan, and vision plan
  • 11 paid holidays and plenty of paid time off

We prioritize a healthy work-life balance and commit to providing professional development, leadership training & coaching opportunities.



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