Hotel Guest Experience Liaison

1 week ago


Killeen, Texas, United States Courtyard Marriott - Killeen Full time
Job Summary

We are seeking a Customer Service Hospitality Specialist to provide exceptional guest experiences at Courtyard Marriott - Killeen. As a key member of our front desk team, you will be responsible for ensuring seamless check-in and check-out processes, handling guest inquiries and resolving issues promptly. Your excellent communication skills, attention to detail, and ability to multitask will make you an invaluable asset to our team.

Key Responsibilities:

  • Confirm phone and online reservations, guaranteeing accurate room assignments and special requests.
  • Process check-ins and check-outs efficiently, ensuring all necessary paperwork and payments are completed correctly.
  • Respond to guest needs, requests, and complaints in a professional and courteous manner.
  • Maintain accurate records of occupied rooms, guest information, and departmental communication.

Requirements:

  • A minimum of 1 year of experience in customer service and hotel operations is required.
  • Prior experience working with reservation systems and property management software is preferred.
  • An associate's degree or equivalent is highly desirable.
  • The ideal candidate will possess strong organizational skills, effective written and verbal communication skills, and the ability to work well under pressure.

Estimated Salary: $35,000 - $45,000 per annum, depending on qualifications and experience. A comprehensive benefits package, including health insurance, retirement plan, and paid time off, is also offered.



  • Killeen, Texas, United States Courtyard Marriott - Killeen Full time

    Job SummaryCourtyard Marriott - Killeen seeks a highly motivated Hotel Guest Service Agent to deliver exceptional service and ensure guest satisfaction. The successful candidate will possess excellent communication and interpersonal skills, as well as strong organizational and problem-solving abilities.Main ResponsibilitiesPhone and online reservation...


  • Killeen, Texas, United States Courtyard Marriott - Killeen Full time

    Job OverviewWe are seeking a highly skilled and experienced Hotel Service Representative to join our team at Courtyard Marriott - Killeen.The estimated annual salary for this role is $42,000 - $52,000 depending on experience and qualifications.Key Responsibilities:Confirm phone and online reservations in a timely mannerEnsure seamless check-in and check-out...


  • Killeen, Texas, United States Courtyard Marriott - Killeen Full time

    About UsCourtyard Marriott - Killeen is a leading hotel brand that values exceptional customer service and strives to create memorable guest experiences.Why Work with Us?As a Customer Service Representative - Hotel Operations, you will have the opportunity to work with a talented team, develop your skills, and advance your career in a dynamic and supportive...


  • Killeen, Texas, United States Courtyard Marriott - Killeen Full time

    Job DescriptionCourtyard Marriott - Killeen seeks a skilled Hotel Guest Experience Liaison to join our team. This role involves providing exceptional guest experiences, managing front desk operations, and maintaining accurate records. The ideal candidate will possess excellent communication skills, a positive attitude, and a passion for delivering...


  • Killeen, Texas, United States Courtyard Marriott - Killeen Full time

    Hotel Guest Service Agent Job DescriptionWe are looking for a detail-oriented and customer-focused Hotel Guest Service Agent to join our team at Courtyard Marriott - Killeen. Key responsibilities include managing reservations, checking guests in and out, responding to queries, and maintaining accurate records.Core DutiesReservation confirmations via phone...


  • Killeen, Texas, United States Courtyard Marriott - Killeen Full time

    Job OpportunityCourtyard Marriott - Killeen invites applications for the position of Accommodation Front Desk Associate. This role involves providing exceptional guest services, managing front desk operations, and maintaining accurate records. If you possess excellent communication skills, a positive attitude, and a passion for delivering outstanding...


  • Killeen, Texas, United States U-Haul Full time

    About the Position:We are seeking a highly motivated and customer-focused Customer Service Representative to join our team at U-Haul. As a key member of our staff, you will be responsible for providing excellent customer service and ensuring that customers receive the help they need on their journeys.Key Tasks:Provide exceptional customer service to...


  • Killeen, Texas, United States Joaquin Carrasquillo - State Farm Agent Full time

    Job OverviewWe are seeking a highly motivated and customer-focused individual to join our team as a Part-time Business Development Associate.About the RoleThis is an excellent opportunity for someone who enjoys working with people and has a passion for helping others achieve their goals.ResponsibilitiesEstablish and maintain strong relationships with...


  • Killeen, Texas, United States Red Lobster Full time

    Job Summary:We are seeking a highly motivated and detail-oriented Food Service Crew Member to join our team at Red Lobster. As a Server Assistant, you will be responsible for ensuring an exceptional dining experience for our guests.Key Responsibilities:Welcome every guest with a smile and ensure they feel welcome throughout their visit.Set up the station for...

  • Sales Associate

    7 days ago


    Killeen, Texas, United States Dillard's Full time

    About Dillard'sDillard's is a leading fashion retailer offering a wide range of high-quality merchandise. We are committed to delivering exceptional customer experiences and providing a positive work environment for our employees.Job SummaryWe are seeking a highly motivated and enthusiastic Sales Associate to join our team at Dillard's Killeen Mall location....

  • Server Assistant

    7 days ago


    Killeen, Texas, United States Red Lobster Full time

    Join Our Team:We are looking for a skilled and enthusiastic Server Assistant to join our team at Red Lobster. As a Server Assistant, you will play a critical role in ensuring that our guests have an exceptional dining experience.About the Job:You will be responsible for:Welcoming guests and ensuring they feel valued throughout their visit.Setting up the...


  • Killeen, Texas, United States Golden Corral Full time

    **About Us**At Golden Corral, we are committed to providing our guests with an exceptional dining experience. As a Cleanliness and Operational Excellence Associate, you will play a critical role in achieving this goal by maintaining a clean and organized environment, ensuring excellent operational standards, and providing outstanding guest service.The...

  • Order Coordinator

    4 weeks ago


    Killeen, Texas, United States Red Lobster Full time

    Red Lobster - To Go Specialist Job DescriptionWe are seeking a skilled To Go Specialist to join our team at Red Lobster.About the RoleThis is a full-time position offering a competitive salary of $45,000-$55,000 per year, based on experience and qualifications. The successful candidate will be responsible for providing exceptional customer service, taking...

  • Dining Hall Attendant

    4 weeks ago


    Killeen, Texas, United States Golden Corral Full time

    We are seeking a highly motivated and friendly Dining Hall Attendant to join our team at Golden Corral. About UsGolden Corral Corporation is a leading restaurant franchise with a strong commitment to hospitality. Our goal is to provide an exceptional dining experience for all our guests, and we need dedicated individuals like you to help us achieve this.Job...

  • Dishroom Attendant

    7 days ago


    Killeen, Texas, United States Golden Corral Full time

    Key Responsibilities:Dishwashing: Provide clean, sparkling silverware and dishes to guests.Cleanliness: Maintain a pleasant, safe environment by cleaning inside and outside the restaurant, surrounding exterior spaces, and restrooms.Operational Excellence: Stock necessary items, maintain organization, speed, and cleanliness.We are looking for a reliable and...


  • Killeen, Texas, United States Spirit Halloween Full time

    Spirit Halloween - As a valued member of our team, you'll be responsible for providing exceptional customer service, driving sales growth, and ensuring a positive shopping experience for our guests.We're looking for a skilled Sales Associate to join our team at Spirit Halloween. In this role, you will:Acknowledge all guests through a greeting, smile or eye...


  • Killeen, Texas, United States Red Lobster Full time

    Dining Room Host/Hostess Opportunity:We are seeking a friendly and organized Dining Room Host/Hostess to join our team at Red Lobster. As a Dining Room Host/Hostess, you will be responsible for ensuring that our guests have a seamless and enjoyable dining experience.About the Job:You will be responsible for:Welcoming guests and escorting them to their...


  • Killeen, Texas, United States SSP Industries Full time

    Job SummaryThe Assistant Project Manager will be responsible for assisting and supporting with the safety, day-to-day oversight, delivery of all projects, planning and communications of all assigned construction projects. This role is ideal for an individual who is proficient in project coordination, scheduling, and communication.Key Responsibilities:Assist...


  • Killeen, Texas, United States Spencer Gifts Full time

    At Spencer's, we're seeking a skilled Sales Associate to join our team at Killeen Mall. As a valued member of our store management team, you'll be responsible for maintaining exceptional guest services while efficiently operating the point-of-sale system and ensuring cash security.About This OpportunityThis is an immediate hire position that offers a...


  • Killeen, Texas, United States Crunch Fitness Full time

    Job Title: Customer Service RepresentativeWe are seeking a highly motivated and customer-focused individual to join our team as a Customer Service Representative. This is an excellent opportunity for someone who enjoys working in a fast-paced environment and providing exceptional service to our members.About the RoleThe successful candidate will be...