Hotel Operations Coordinator

2 weeks ago


Killeen, Texas, United States Courtyard Marriott - Killeen Full time
Job Summary

Courtyard Marriott - Killeen seeks a highly motivated Hotel Guest Service Agent to deliver exceptional service and ensure guest satisfaction. The successful candidate will possess excellent communication and interpersonal skills, as well as strong organizational and problem-solving abilities.

Main Responsibilities
  1. Phone and online reservation confirmation
  2. Guest check-in and payment processing
  3. Responding to guest inquiries and resolving issues
  4. Efficient check-out processes
  5. Maintaining guest records and providing relevant information to other departments
Essential Qualifications
  • At least one year of experience in customer-facing roles, preferably in hotels
  • Superior communication and interpersonal skills
  • Proven ability to multitask and manage time effectively
  • Strong analytical and problem-solving skills
  • Previous hotel experience required; Marriott experience preferred
Compensation Details

The salary for this role is estimated at around $45,000 - $60,000 annually, commensurate with experience. We also offer opportunities for career advancement and skill development within our organization.



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