Customer Experience Specialist
2 weeks ago
About the Position:
We are seeking a highly motivated and customer-focused Customer Service Representative to join our team at U-Haul. As a key member of our staff, you will be responsible for providing excellent customer service and ensuring that customers receive the help they need on their journeys.
Key Tasks:
- Provide exceptional customer service to customers inside and outside a U-Haul center.
- Inspect and maintain equipment to ensure it is in good working condition.
- Use up-to-date technology to dispatch and return equipment.
- Assist customers with U-Haul products and services.
- Prepare rental invoices and accept equipment returned from rental.
- Install hitches and trailer wiring.
- Filling propane and driving a forklift are also part of the job.
Requirements:
- Valid driver's license and good driving record.
- High school diploma or equivalent.
Our Benefits:
- Competitive salary: $60,000 - $75,000 per year
- Opportunities for advancement
- On-the-job education
- Mindset App Reimbursement
- Gym Reimbursement Program
- Health insurance & Prescription plans, if eligible
- Paid holidays, vacation, and sick days, if eligible
- Life insurance
- MetLaw Legal program
- MetLife auto and home insurance
- Discounts on Apple products, Dell computers, cell phone plans, hotels, and more
- 401(k) Savings Plan
- Employee Stock Ownership Plan (ESOP)
- 24-hour physician available for kids
- Dental & Vision Plans
- Business travel insurance
- You Matter EAP
- LifeLock Identity Theft Protection
- Critical Illness/Group Accident Insurance
- Dave Ramsey's SmartDollar Program
Working Conditions:
The work involves moderate risks or discomforts which require special safety precautions.
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