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Patient Access Representative II
4 weeks ago
As a Patient Access Representative II at Conifer Health Solutions, you will play a critical role in supporting departmental efficiencies by performing scheduling, registration, patient pre-admission and admission, reception and discharge functions. You will be responsible for obtaining complete and accurate patient demographic information and employing proper, compliant patient liability collection techniques before, during & after date of service.
Key Responsibilities- Greet customers and provide world-class customer service, completing full patient registration at date of service, adhering to financial & cash control policies & procedures, and thoroughly explaining and securing Hospital & patient legal forms.
- Educate patients about patient financial liabilities, employ proper, compliant patient liability collection techniques, and perform Hospital cash reconciliation & secured payment entry in adherence to financial & cash control policies & procedures.
- Secure medical necessity checks/verification in accordance to Centers for Medicare & Medicaid services, verify insurance, benefits, coverage & eligibility, complete assigned registration financial clearance work lists activities, obtain insurance authorizations for scheduled & unscheduled Hospital services, and secure inpatient visit notification to payors.
- High School Diploma or GED required
- 0 – 1 year in a Customer Service role
- 0 – 1 year administrative experience in medical facility, health insurance, or related area preferred
- Some college coursework is preferred
The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
- Hospital administration
- Can work in patient care locations which include potential exposure to life-threatening patient conditions.
