Motorist Assistance Patrol Operator
1 month ago
Are you looking for a challenging and rewarding career in transportation safety? We have an exciting opportunity for a Motorist Assistance Patrol Operator to join our team at Serco North America.
Job Summary:
The Motorist Assistance Patrol Operator will be responsible for providing roadside assistance to stranded motorists, monitoring state highways for incidents, and working closely with law enforcement and other first responders to ensure safe and efficient traffic management.
Key Responsibilities:
- Monitor state highways for vehicle crashes, disabled/abandoned vehicles, debris, and lane-closing events
- Provide roadside assistance to stranded motorists, including changing tires, giving battery jumps, and providing fuel
- Work closely with police and other first responders at highway incidents
- Provide incident response, on-scene traffic control, and limited first aid
- Use a two-way radio and/or smart phone to communicate and coordinate with the Traffic Management Center (TMC) staff and local Police agencies
- Observe required safety procedures to avoid injury and accidents at all times
- Complete a combination of classroom and field training to be certified as a motorist assistance operator
Requirements:
- High school diploma or its equivalent
- 0-2 years experience in incident management or related field
- Must possess a valid Louisiana driver's license
- Availability to work various shifts, weekends, and holidays
- Able to work in an outdoor environment, lift/carry 50lbs, and walk unassisted for 300 yards
- Able to speak English language (Bilingual is a plus)
- Minimum age requirement of 21
- Must be able to pass classroom and field training to be certified as a motorist assistance operator
- This position is contingent upon your ability to pass a pre-employment criminal history check and drug screen
Additional Information:
Serco North America is an equal opportunity employer and welcomes applications from diverse candidates. If you are interested in this opportunity, please submit your application now for consideration.
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