Account Manager

2 days ago


Philadelphia, Pennsylvania, United States IndeVets Full time
About the Role

We are seeking a highly motivated and results-driven Account Manager to join our team at IndeVets. As an Account Manager, you will play a crucial role in driving business growth and fostering strong relationships with our Partner Hospitals.

Key Responsibilities
  • Maximize existing relationships with Partner Hospitals and engage as their primary touchpoint to increase revenue.
  • Act as a liaison between Partner Hospitals and IndeVets.
  • Build and maintain a strong partnership with all Partner Hospitals to ensure client satisfaction, having detailed knowledge of services offered and consistency of delivery.
  • Understand the Partner Hospitals' business, processes, policies, and strategic direction.
  • Work with Recruiting and Clinical teams to maintain a pipeline of qualified talent that aligns with the client's needs.
  • Support a team of veterinarians and techs in the day-to-day non-clinical performance of their jobs and personnel actions, leading by example and providing hands-on coaching.
  • Develop and oversee a comprehensive employee engagement program tailored for the territory, ensuring consistent implementation, monitoring, and continuous improvement to foster a positive and productive work environment.
  • Escalate and corroborate Clinical performance issues with the Clinical Leadership team.
  • Establish and execute a business development plan for your personal production and your team.
  • Execute the activities that will gain results through client connections and meetings.
  • Comply with all operational standards and employment laws and regulations.
  • Offer innovative, creative, and effective employment solutions.
  • As necessary, visit clients, attend tradeshows and/or other industry events to capitalize on networking and relationship building opportunities.
Requirements
  • 2+ years of Staffing experience in either recruiting or account management position.
  • Bachelor's degree in business, Marketing, or related field or equivalent business experience.
  • Proven track record of B2B selling and growing accounts.
  • Ability to develop strong working relationships.
  • Experience multi-tasking and effectively prioritizing workload.
  • Professionalism and ability to communicate at all levels of the client organization.
  • Success using both analytics and relationships to drive results.
  • Proven ability to juggle multiple account management projects at a time, while maintaining strong attention to detail.
  • Possess a relentless determination to make things happen.
  • Ability to navigate through a large, complex organization.
  • Proven ability to forecast customer needs and upcoming opportunities.
  • Proven track record of delivering results in a metrics-driven environment.
  • Proficiency using Outlook suite of services, Salesforce, and shared drives.
What We Offer
  • Competitive pay and great benefits.
  • Medical Insurance with a monthly Company contribution.
  • Low-Cost Dental and Vision Insurance.
  • Company-Paid Short-Term Disability Insurance.
  • Low-Cost Long-Term Disability Insurance.
  • Company-Paid Life and Accidental Death & Dismemberment (AD&D) Insurance.
  • Voluntary Employee, Spouse, and Dependent Life Insurance.
  • Company-Paid Employee Assistance Program (EAP).
  • Paid Parental Leave.
  • Generous Paid-Time Off.
  • 401(k) and Roth 401(k) contribution with 100% employer match up to the first 4% with no vesting period.

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