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Sales Consultant

2 months ago

Lombard, Illinois, United States Leaf Home Full time
Job Summary

We are seeking a highly motivated and customer-focused individual to join our team as a Customer Service Representative. In this role, you will be responsible for providing exceptional customer service and support to our clients, ensuring their needs are met and exceeded.

Key Responsibilities
  • Customer Interaction: Respond to customer inquiries and resolve issues in a timely and professional manner.
  • Product Knowledge: Develop and maintain in-depth knowledge of our products and services to effectively communicate with customers.
  • Communication Skills: Utilize strong verbal and written communication skills to effectively communicate with customers, both in person and over the phone.
  • Problem-Solving: Analyze and resolve customer complaints and issues in a fair and timely manner.
  • Team Collaboration: Work collaboratively with internal teams to ensure seamless customer service and support.
Requirements
  • Education: High school diploma or equivalent required.
  • Experience: Previous customer service experience preferred.
  • Skills: Excellent communication and problem-solving skills, ability to work in a fast-paced environment, and strong product knowledge.
What We Offer
  • Competitive Compensation: Competitive salary and benefits package.
  • Opportunities for Growth: Opportunities for career advancement and professional growth.
  • Collaborative Environment: Collaborative and dynamic work environment.