Operations Manager

5 days ago

Fontana, United States Penske Truck Leasing Full time
Job Title: Operations Supervisor

Job Summary:

Penske Logistics is seeking a highly skilled Operations Supervisor to lead our team of transportation and logistics professionals. As an Operations Supervisor, you will be responsible for providing direction to individual contributors and hourly workforce to ensure the execution of daily tasks and activities.

Key Responsibilities:

  • Establish and sustain that all supervisors and associates are trained and competent and understand how their work relates to the customers' business objectives
  • Establish and sustain that performance standards are communicated that are specific and measurable
  • Interview hourly associates and provide recommendations for hire
  • Monitor attendance, productivity, and other performance standards and provide coaching and counseling to associates
  • Motivate and engage associates by focusing on team accomplishments and recognition
  • Supervise logistics operations including customer service, freight loading and unloading, dispatch and proper documentation and procedure control
  • Conduct team meetings
  • Evaluate and recommend changes in preferred work methods to increase productivity of dispatch operations
  • Provide relief coverage for operational duties when associates utilize time-off or are absent from the shift
  • Have a thorough working knowledge of the site's operating systems in order to ensure operational compliance and correct exception resolution
  • Complete all necessary records and reports in a timely and accurate fashion

Requirements:

  • Demonstrated leadership qualities with strong interpersonal skills and have the ability to connect, build rapport and maintain solid relationships with associates, Company leadership, internal and external customers
  • Must have ability to work efficiently and independently with strong time management and organizational skills
  • Strong written/oral communication skills and the ability to actively listen are required
  • Ability to manage through a problem, think critically, and make decisions independently
  • Ability to drive process improvement and lead change
  • Proficient computer skills including Microsoft Word, Excel, Outlook and PowerPoint required
  • Must demonstrate ownership & responsibility to run the operation with a sense of urgency
  • High School Diploma or equivalent required
  • Bachelors Degree preferred

Physical Requirements:

The physical and mental demands described here are representative of those that must be met by an associate to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

The associate will be required to: read; communicate verbally and/or in written form; remember and analyze certain information; and remember and understand certain instructions or guidelines.

While performing the duties of this job, the associate may be required to stand, walk, and sit. The associate is frequently required to use hands to touch, handle, and feel, and to reach with hands and arms. The associate must be able to occasionally lift and/or move up to 25lbs/12kg.

Specific vision abilities required by this job include close vision, distance vision, peripheral vision, depth perception and the ability to adjust focus.

Penske is an Equal Opportunity Employer.

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