Operations Manager

1 month ago


Fontana, United States CVS Health Full time
Job Summary

CVS Health is seeking a highly skilled Operations Supervisor to join our team. As a key leader, you will support the CVS Store Management team in planning and driving store execution and performance while building consumer loyalty to CVS/pharmacy through a focus on excellent customer service.

Key Responsibilities
  • Manage store operations, including supervising store crews, assigning tasks, and ensuring the completion of all opening and closing procedures.
  • Provide exceptional customer service, assist customers with their questions, problems, and complaints, and promote a positive shopping experience for all CVS customers.
  • Effectively communicate with store management and crews, and maintain customer/patient confidentiality.
  • Support the planning, execution, and maintenance of displays, signage, and inventory of weekly, promotional, and seasonal merchandise.
Requirements
  • Deductive reasoning ability, analytical skills, and computer skills.
  • Advanced communication skills, supervision, and influencing skills.
  • Ability to work a full-time flexible schedule, including some early morning, overnight, and weekend shifts, to work overtime as needed, and to respond to urgent issues at the store when they arise.
Preferred Qualifications
  • Experience as a retail supervisor.
Benefits

CVS Health offers a comprehensive benefits package, including medical, dental, and vision benefits, 401(k) retirement savings plan, and an Employee Stock Purchase Plan. Eligible employees may also participate in the Company's well-being programs, education assistance, and free development courses.


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