Operations Manager

4 days ago


Fontana, United States DSV Full time
Job Title: General Manager

At DSV, we are seeking a highly skilled and experienced General Manager to lead our operations team. As a key member of our management team, you will be responsible for overseeing the strategic direction, operation, compliance, and financial results for a designated operation.

Key Responsibilities:
  • Oversee manpower, recruiting, retention, and development of people for the operation
  • Ensure procedures exist at all sites to guarantee client service, productivity, and facilities and equipment maintenance
  • Set goals to provide continuous improvement for assigned site
  • Responsible for the overall safety and security of assigned operations and staff
  • Actively support and oversee site safety programs and committees for the operation
  • Develop teams to achieve company and client objectives for the operation
  • Train and educate management to ensure that service requirements are met and ultimately exceeded
  • Communicate the mission, vision, and core values to motivate direct reports
  • Actively support and practices mentoring, succession planning, and management development activities at the site level
  • Proactively develop plans and capital requests to ensure appropriate level of automation/technology to service the client
  • Partner with senior leadership to develop and recommend annual operating budget for assigned operation
  • Develop and manages a system of controls to ensure that service levels and operational performance goals are met within prescribed cost, revenue, and profit parameters for the operation
  • Acts as site level champion of client relationship management
  • Assists in setting standards appropriate to client and scope of work
  • Implements and monitors KPIs (Key Performance Indicators) for assigned operation
  • Coordinates and leads business reviews with appropriate client and company representatives for each reporting operation
Requirements:
  • High School Diploma or GED is required
  • Budgeting and P&L management experience required
  • At least 3 years of experience in an operations management related position
  • Strong proficiency in basic MS Office applications
  • Advanced level expertise required in accounting and financial mathematical applications as related to managing a P&L and preparing site/operational budgets

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