Global Field Service Technician
1 week ago
Crane Payment Innovations is seeking a skilled Global Field Service Technician to join our team. As a Global Field Service Technician, you will be responsible for servicing, fixing, upgrading, and performing preventative maintenance on coin & currency equipment, ATMs, software, and specialized office products located at client sites in Las Vegas area and surrounding areas.
About the Role:
- Service, upgrade, and perform preventative maintenance on company equipment.
- Travel by vehicle on a daily basis to client sites.
- Work with branch employees to satisfy client needs.
- Address customer service requests within the specified contract response time.
- Extended Hours Coverage periods and On-Call duty where applicable.
Responsibilities and Duties:
- Safeguard and Maintain a balanced vehicle stock parts inventory.
- Upkeep and cleanliness of company issued vehicle including scheduled service intervals.
- Safeguarding of any company issued assets including tablet computer and mobile phone.
- All other duties as required.
Job Requirements:
- 3+ years of working in Technical Service position or similar background.
- Impeccable Integrity.
- Must be able to gain access to highly secured environments.
- Occupational licenses may be necessary to obtain depending on territory/accounts.
- Strong electromechanical aptitude.
- Excellent verbal and written communication skills, including a positive attitude.
- Strong Attention to details - able to proof their own work.
- Proficient in iOS, MS Office applications and Windows OS.
Key Attributes for Success:
- High energy level, comfortable performing multifaceted projects in conjunction with day-to-day activities.
- Excellent influencing skills, analytical and problem-solving skills, and the ability to multi-task in a fast-paced environment.
- Ability to establish credibility and be decisive and able to recognize and support the organization's preferences and priorities.
- Results and people-oriented with sound judgment and the ability to balance other business considerations.
We Offer:
- Competitive salaries.
- PAID time off.
- Sick time off.
- Medical, dental, & vision insurance.
- Flexible spending accounts.
- Life insurance and disability benefits.
- 401K with Company contribution.
- Community involvement.
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