Global Field Service Technician

1 week ago


Sens, Bourgogne-Franche-Comté, United States Crane Payment Innovations Full time
Job Title: Global Field Service Technician

Crane Payment Innovations is seeking a skilled Global Field Service Technician to join our team. As a Global Field Service Technician, you will be responsible for servicing, fixing, upgrading, and performing preventative maintenance on coin & currency equipment, ATMs, software, and specialized office products located at client sites in Las Vegas area and surrounding areas.

About the Role:

  • Service, upgrade, and perform preventative maintenance on company equipment.
  • Travel by vehicle on a daily basis to client sites.
  • Work with branch employees to satisfy client needs.
  • Address customer service requests within the specified contract response time.
  • Extended Hours Coverage periods and On-Call duty where applicable.

Responsibilities and Duties:

  • Safeguard and Maintain a balanced vehicle stock parts inventory.
  • Upkeep and cleanliness of company issued vehicle including scheduled service intervals.
  • Safeguarding of any company issued assets including tablet computer and mobile phone.
  • All other duties as required.

Job Requirements:

  • 3+ years of working in Technical Service position or similar background.
  • Impeccable Integrity.
  • Must be able to gain access to highly secured environments.
  • Occupational licenses may be necessary to obtain depending on territory/accounts.
  • Strong electromechanical aptitude.
  • Excellent verbal and written communication skills, including a positive attitude.
  • Strong Attention to details - able to proof their own work.
  • Proficient in iOS, MS Office applications and Windows OS.

Key Attributes for Success:

  • High energy level, comfortable performing multifaceted projects in conjunction with day-to-day activities.
  • Excellent influencing skills, analytical and problem-solving skills, and the ability to multi-task in a fast-paced environment.
  • Ability to establish credibility and be decisive and able to recognize and support the organization's preferences and priorities.
  • Results and people-oriented with sound judgment and the ability to balance other business considerations.

We Offer:

  • Competitive salaries.
  • PAID time off.
  • Sick time off.
  • Medical, dental, & vision insurance.
  • Flexible spending accounts.
  • Life insurance and disability benefits.
  • 401K with Company contribution.
  • Community involvement.


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