Housekeeping Team Member

6 days ago


Raleigh, North Carolina, United States StepStone Hospitality Full time
Job Summary

We are seeking a highly motivated and detail-oriented Housekeeping Team Member to join our team at the Holiday Inn Raleigh Downtown. As a Houseperson, you will play a critical role in ensuring the cleanliness and comfort of our guests.

Key Responsibilities
  • Housekeeping Operations: Move and arrange furniture and turn mattresses as required during general cleaning, dust, polish metalwork and furniture, collect soiled linens for laundering, and vacuum floors, clean bathrooms and common areas.
  • Supply Management: Supply own cleaning cart with appropriate supplies for shift, restock shelves with paper supplies, and restock room cleaner caddies daily.
  • Guest Services: Deliver baby cribs, pillows, extra towels, and miscellaneous guest requests to guest rooms, and remove debris, clean driveways and garage areas.
  • Room Preparation: Clean guest rooms, shampoo carpets using shampoo machine, strip, seal, and wax floors according to proper procedures.
  • Communication: Must have a knowledge of the English language to effectively communicate with guests, associates, and vendors, and ability to accurately report information.
  • Teamwork: Ability to scrupulously follow all StepStone and hotel policies and procedures, attend required meetings, and work collaboratively with other team members.
Requirements
  • Physical Demands: Minimum lifting of 20 pounds, pushing, bending, stooping, upward reaching, manual dexterity, hearing, writing, typing, and minimum pulling of 20 pounds.
  • Education and Experience: High school education preferred, relevant training and experience required, and additional language ability preferred.


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