Customer Service Director
6 days ago
NURA USA is a dynamic organization seeking an experienced Customer Service Director to join its team. This role requires expertise in order management, customer account support, and the ability to handle both pre-sale and post-sale activities efficiently.
Key Responsibilities:
- Process and manage customer orders from receipt through delivery, ensuring accuracy and timeliness in order entry and fulfillment.
- Coordinate with logistics and warehouse teams to track shipments and resolve any issues.
Customer Account Support:
- Serve as a point of contact for assigned customer accounts supporting up to 5 sales people, addressing customer inquiries, resolving issues, and providing product information.
- Maintain accurate customer records and update account information as necessary.
Pre-Sale Activities:
- Assist the sales team with customer inquiries and product recommendations, preparing quotes, proposals, and samples for prospective customers.
- Collaborate with marketing to provide customers with the latest product information and promotional materials.
Post-Sale Activities:
- Follow up with customers to ensure satisfaction with products and services, handling returns, exchanges, and refunds in accordance with company policies.
- Gather and report customer feedback to relevant departments for continuous improvement.
Relationship Building:
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Customer Service Director
5 days ago
Irvine, California, United States Lukos Full timeLukos is an equal opportunity employer seeking a Customer Service Director to lead our Call Center operations in Irvine, CA. This role requires a minimum of six years of supervisory experience in responding to requests for information and searching automated systems for data.About the PositionThe successful candidate will be responsible for developing and...
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Customer Service Management Director
8 hours ago
Irvine, California, United States Lukos Full timeJob SummaryThe Customer Service Management Director is a senior leadership position responsible for driving customer satisfaction and loyalty through effective call center management. Located in Irvine, CA, this role offers an estimated annual salary of $120,000 - $150,000. We seek a highly experienced individual with a strong background in customer service,...
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Career Services Director Position
4 weeks ago
Irvine, California, United States Stanbridge University Full timeAbout Stanbridge UniversityStanbridge University is seeking a highly skilled professional to lead the Career Services Department. This role requires exceptional leadership abilities, creativity, and problem-solving skills to drive success in the department.Job SummaryThe Career Services Director will be responsible for managing the daily operations,...
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Technical Service Operations Director
3 days ago
Irvine, California, United States JOIMAX INC Full timeAs a Technical Service Operations Director, you will play a critical role in shaping the future of our technical service operations. You will be responsible for overseeing and leading the technical service operations within our organization, ensuring compliance with regulatory requirements, providing technical support, and optimizing service operations to...
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Service Desk Director
5 days ago
Irvine, California, United States Lukos Full timeAbout the Position: Lukos is seeking a highly experienced Service Desk Director to oversee our service desk operations. The ideal candidate will have excellent reading comprehension, writing, and communication skills that include the ability to effectively communicate with personnel of various backgrounds. Bi-lingual (a minimum proficiency of a 2+ in...
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Sales Director
1 day ago
Irvine, California, United States Hyundai Transys Georgia Seating System, LLC Full timeSales DirectorEstimated salary: $120,000 - $180,000 per year.Hyundai Transys Georgia Seating System, LLC is seeking a highly skilled Sales Director to lead and maintain strong customer relationships. The ideal candidate will have a minimum of 5 years of experience managing complex customer accounts, focusing on both commercial and program management...
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Aviation Program Director
20 hours ago
Irvine, California, United States Trigo ADR Americas Full timeAviation Program Director RoleThe Aviation Program Director will play a crucial role in driving program success by overseeing multiple suppliers and ensuring compliance with specifications and standards. This position involves working closely with suppliers, internal stakeholders, and external customers to mitigate supply chain risks and optimize production...
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Project Director
7 days ago
Irvine, California, United States Super Color Digital, LLC Full timeJob Title: Project DirectorAbout Us: Super Color Digital, LLC is a leading provider of digital printing solutions. We are seeking an experienced Project Director to lead our project delivery team and drive business growth.Salary: $90,000 per yearJob Description: As a Project Director, you will be responsible for overseeing the entire project lifecycle from...
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Customer Service Representative
2 weeks ago
Irvine, California, United States Ultimate Staffing Full timeUltimate Staffing is a leading provider of staffing solutions, seeking a highly skilled Customer Service Representative for a financial services company in Irvine, CA. This individual will play a key role in providing exceptional customer service and support to clients, while also assisting with technical workforce management tools in our customer service...
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Customer Service Representative
3 weeks ago
Irvine, California, United States Jo-Ann Stores, LLC Full timeJob DescriptionWe are seeking a highly motivated and customer-focused individual to join our team as a Casual Team Member. As a key member of our sales floor, you will be responsible for delivering exceptional customer service, driving sales through product knowledge, and maintaining a clean and organized store environment.Key Responsibilities:Customer...
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Customer Service Representative
15 hours ago
Irvine, California, United States Marshalls Full timeAbout This Role:This Merchandise Associate position at Marshalls requires maintaining a high level of customer satisfaction. Provide exceptional customer service and support internal customers, selecting and selling merchandise according to company standards. Key responsibilities include ringing accurate customer purchases/returns and handling change...
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Customer Service Representative
2 weeks ago
Irvine, California, United States Shelly Group Full timeJob DescriptionWe are seeking a highly organized and detail-oriented Customer Service Representative to join our team at the Shelly Group. In this role, you will be responsible for receiving and accounting for all financial transactions, monitoring and processing payments, and maintaining accurate records.Key Responsibilities:Reconcile cash, checks, and...
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Customer Service Representative
17 hours ago
Irvine, California, United States Pura Vida Bracelets Full timeAbout the RoleWe are looking for a highly skilled and dedicated Customer Service Representative to join our team at Pura Vida Bracelets. As a key member of our customer-facing team, you will be responsible for providing exceptional customer service, resolving issues, and ensuring a positive shopping experience.Main Responsibilities:Provide exceptional...
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Customer Service Ambassador
6 days ago
Irvine, California, United States Waterworks Aquatics Full timeAbout Waterworks Aquatics:">We are a premier swim school with 39 locations across California and Colorado. Our mission is to educate and motivate individuals to be safer and learn proper swimming technique.Job OverviewAs a CUSTOMER SERVICE AMBASSADOR, you will be the face of Waterworks Aquatics and the first point of contact for the majority of families when...
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Customer Service Representative
2 weeks ago
Irvine, California, United States Workoo Technologies Full timeAbout the JobData Entry Specialist - RemoteThis role provides ongoing support to our customers. The successful candidate will perform data entry and clerical tasks, requiring the application of various work strategies and procedures, as well as knowledge of product features, services, plans, and practices. The candidate will serve as the first point of...
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Customer Service Professional
1 week ago
Irvine, California, United States Ultimate Staffing Full timeJob SummaryWe are seeking a highly skilled Customer Service Professional to join our team at Ultimate Staffing. This role is ideal for someone who enjoys working in a fast-paced environment and has excellent communication skills.The successful candidate will be responsible for providing exceptional customer service by dispatching and managing work orders,...
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Customer Service Representative
3 weeks ago
Irvine, California, United States Public Storage Full timeWe are seeking a highly skilled and motivated Customer Service Representative to join our team at Public Storage. This is an exciting opportunity for individuals who enjoy working with customers and have strong communication skills.Job Summary:The Customer Service Representative will be responsible for providing exceptional customer service to clients,...
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Customer Service Ambassador
16 hours ago
Irvine, California, United States Sysco Full timeSysco Corporation is a leading food distribution company with an immediate opening for a Customer Service Representative. The salary for this role is estimated to be around $45,000 - $60,000 per year, depending on location and experience.Job DescriptionProvide exceptional customer service and resolve all customer needs as quickly and accurately as...
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Customer Service Representative
4 weeks ago
Irvine, California, United States Domino's Pizza LLC Full timeDomino's Pizza LLC Job DescriptionWe are seeking a highly motivated Customer Service Representative to join our team. As a key member of our staff, you will be responsible for delivering exceptional customer service and ensuring a positive experience for our valued customers.Job OverviewThis is an exciting opportunity for individuals who enjoy working in a...
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Customer Service Representative
3 days ago
Irvine, California, United States Western Alliance Bank Full timeAbout the RoleWe are seeking a skilled Customer Service Representative to join our team at Western Alliance Bank. In this role, you will be responsible for handling customer inquiries about our mortgage products.The ideal candidate will have excellent communication skills and be able to effectively handle a high volume of phone calls while delivering a high...