Solutions Architect I

6 days ago

Pittsburgh, Pennsylvania, United States Duquesne Light Company Full time
About Duquesne Light Company

Duquesne Light Company is a leading provider of electric energy, with a rich history of technological innovation and exceptional customer service. As a forward-thinking company, we strive to create a culture of inclusion, valuing the unique perspectives and experiences of our employees. Our commitment to excellence drives us to deliver reliable power to over half a million customers in southwestern Pennsylvania.

Job Summary

The Solutions Architect I - Oracle Energy and Water Applications will play a critical role in designing and modifying technical architecture for our Oracle Energy and Water (OUS) Suite of Applications. This includes Customer Care & Billing (CCB), Meter Data Management (MDM), and Mobile Workforce Management (MWM), which support various aspects of our utility business. As a key member of our team, you will be responsible for providing technical direction on proposed customizations, integrations, and solutions within Oracle Energy and Water (OUS) applications.

Key Responsibilities
  • Support IT projects on the Oracle Energy & Water Applications Roadmap, including technical design reviews, integration solutions, analyzing upgrade impact/options, and data & customization governance.
  • Design integration strategies between OUS solutions and other corporate applications.
  • Design and configure the OUS rate engine by collaborating closely with the Rate & Tarif team in accordance with our tariff policies.
  • Expand the Oracle Energy and Water Application knowledge within the organization.
  • Provide 3rd tier support as required for resolving technical production system problems as they arise.
  • Work with Customer Product Teams and Managed Service Provider to select and implement scalable solutions and products.
  • Direct third parties (vendors and consultants) assisting DLC in developing and implementing on-premises as well as cloud (SaaS or hosted) solutions.
  • Support the development of third-party applications and custom integration solutions, including major enhancements and interfaces. Capable of writing specifications when needed.
Requirements
  • Bachelor's degree in computer science, management information systems, or related field required.
  • Seven (7+) or more years of relevant experience required. Relevant experience includes but is not limited to proven work experience as a solution architect, technical lead, or systems analyst for customer billing software applications. Direct or indirect utility experience strongly preferred.
  • Strong understanding of system integrations, data integrity, Oracle databases, customer billing processes, and systems.
  • Knowledge of Oracle Energy and Water Applications or other Oracle Applications / ERP packages strongly preferred.
Skills and Abilities
  • Very strong analytical and problem-solving skills.
  • Electric utility metering or billing experience strongly preferred, such as experience with the following: Customer Care and Billing (CCB), Meter Data Management (MDM), Mobile Workforce Management (MWM), Service Oriented Architecture (SOA).
  • Experience with project management, SDLC, testing methodology for vendor-sourced applications, and software coding (examples include SQL, Oracle Databases) required.
  • Ability to operate in a project orientation, adhering to standards in the PMI (or similar) project management methodology/framework.
  • Ability to exercise independent judgment and creative problem-solving techniques in a highly complex environment.
  • Experience with specifying and/or directing modifications to existing software applications and modules in accordance with high-level specifications and industry standards using disciplined software development processes.
Core Values
  • Energized to shape the future.
  • Bold in thinking and exploration of new possibilities.
  • Collaborative in approaching all challenges.
  • Responsible in commitment to safety, management of assets and finances, and interaction with others.
  • Selfless in serving the community, both on the job and through volunteerism.

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