Desktop Support Specialist

4 weeks ago


Midland, Texas, United States Insight Global Full time
Job Summary

We are seeking a skilled Desktop Support Technician to join our team at Insight Global. As a Desktop Support Technician, you will be responsible for providing technical support to our clients across the Permian Basin region. This role requires strong communication skills, a self-starter attitude, and the ability to work independently in a fast-paced environment.

Key Responsibilities:

  • Provide technical support to clients via phone, email, and in-person visits
  • Troubleshoot and resolve hardware and software issues
  • Set up and configure new user accounts and devices
  • Assist with Windows 11 upgrades and other technical projects
  • Travel to client sites as needed to provide on-site support

Requirements:

  • 5+ years of experience in a Desktop Support role
  • Experience with Active Directory and enterprise-level systems
  • Strong troubleshooting and problem-solving skills
  • Excellent written and verbal communication skills
  • Ability to work independently and as part of a team

What We Offer:

  • A competitive hourly rate of $25-$31
  • A dynamic and inclusive work environment
  • Opportunities for professional growth and development

About Us:

Insight Global is a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity/affirmative action employer that believes everyone matters.



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