Customer Service Director
2 months ago
The Customer Service Manager at Allstate Insurance Agency - Rajesh Khullar is responsible for maintaining and maximizing profitable relationships with personal lines clients and for growing the book of business through new client sales.
Key Responsibilities- Client Communication: Answer customer calls and correspondence regarding new or existing insurance policies and service all claims, as well as administrative duties such as answering phones, greeting visitors and assisting with mail.
- Prospect Management: Work with prospects to pre-qualify and understand their needs, gather necessary data, research policy options, present options, finalize and bind new coverage, cancel old policies, and negotiate with carriers when necessary.
- Account Management: Set appointments and/or client calls to review existing policies, revise liability limits, explore other coverage needs, evaluate replacement costs, round out accounts, and bind renewals.
- Product Knowledge: Confer with customers to provide detailed information about products and services, quote new business, process renewals and/or cancel accounts, take payments, and provide requested documentation.
- Upselling and Cross-Selling: Actively solicit increases in coverage or rounding out accounts at every service contact.
- Issue Resolution: Resolve product or service issues by clarifying the customer's concern, determining the cause of the issue, selecting and explaining the best solution to solve the issue, expediting correction or adjustment, following up to ensure resolution.
- Able to obtain insurance license within 30 days of employment.
- Demonstrate strong knowledge of insurance products and usages, rating procedures, underwriting procedures, coverages, and industry operations to effectively manage, maintain, and write assigned clients and prospects.
- Demonstrate strong customer focus and an excellent phone manner; display strong written and verbal communication skills as well as possess excellent math and reading skills to accurately perform simple calculations.
- Have the ability and tact to handle difficult customer phone calls and solve complex problems without direct supervision.
- Have a strong sense of urgency, attention to detail, organization, multi-tasking, and time management skills.
- Technology and Computer proficiency including agency management systems.
Our agency, Allstate Insurance Agency - Rajesh Khullar, is a growing and expanding business with a team of experienced professionals. We provide continuous weekly training and support for our employees' growth and development.
-
Sales Director
4 weeks ago
Plymouth Meeting, Pennsylvania, United States The Edge Fitness Clubs Full timeAbout The Edge Fitness ClubsWe are a dynamic and growing fitness company that is passionate about helping people achieve their health and wellness goals. Our team is dedicated to providing an exceptional member experience and creating a fun and supportive work environment.Job SummaryWe are seeking a highly motivated and results-driven Sales Director to join...
-
Customer Service Representative
4 weeks ago
Plymouth Meeting, Pennsylvania, United States Lowe's Full timeAbout the RoleWe are seeking a highly motivated and customer-focused individual to join our team as a Customer Service Associate. As a key member of our sales floor team, you will be responsible for delivering exceptional customer service, ensuring a positive shopping experience, and driving sales growth.Key ResponsibilitiesProvide exceptional customer...
-
Customer Service Ambassador
2 weeks ago
Plymouth Meeting, Pennsylvania, United States David's Bridal Full timeCustomer Service Representative Job DescriptionAt David's Bridal, we're committed to delivering exceptional customer experiences. As a Customer Service Representative, you'll play a vital role in ensuring our customers receive the highest level of service and support.Key Responsibilities:Welcome and engage with customers in a friendly and professional...
-
Customer Service Manager
4 weeks ago
Plymouth Meeting, Pennsylvania, United States Burlington Full timeCustomer Service Lead at BurlingtonAs a Customer Service Lead at Burlington, you will be responsible for ensuring efficient service at the front of lines. This includes directing cashier coverage and customer flow to meet the needs of our customers. You will also assist the management team in communicating promotions and company updates to our team members....
-
Customer Service Representative
2 weeks ago
Plymouth Meeting, Pennsylvania, United States Saks OFF 5TH Full timeKey Responsibilities:As a Sales Associate at Saks OFF 5TH, you will be responsible for assisting customers in finding and selecting merchandise, maintaining a clean and organized store environment, processing transactions accurately and efficiently, and providing exceptional customer service. Additionally, you will stay up to date on product knowledge and...
-
Customer Service Representative
1 week ago
Plymouth Meeting, Pennsylvania, United States Wells Fargo Full timeAbout this role:Wells Fargo is seeking a skilled customer service professional to join our Consumer, Small & Business Banking division. As a Teller, you will play a vital role in providing exceptional financial services to our customers, helping them achieve their financial goals.Key responsibilities:Support customer engagement by processing transactions,...
-
Customer Service Lead
2 weeks ago
Plymouth Meeting, Pennsylvania, United States Burlington Full timeAs a Customer Service Lead at Burlington, you will be responsible for leading day-to-day customer service initiatives and inspiring associates to provide exceptional customer service. You will interact with customers to create a positive shopping experience, proactively solving problems professionally and efficiently. Key responsibilities include modeling...
-
Customer Service Lead
2 weeks ago
Plymouth Meeting, Pennsylvania, United States Burlington Full timeCustomer Service Lead at BurlingtonAs a key member of our team, you will be responsible for ensuring efficient service at the front of lines. This includes directing cashier coverage and customer flow to meet the needs of our customers.Additionally, you will assist the management team in communicating promotions and company updates to our staff. This is a...
-
Customer Service Representative
2 weeks ago
Plymouth Meeting, Pennsylvania, United States RX2 Solutions Full time{"MAIN RESPONSIBILITIES": {"title": "Key Responsibilities", "content": "As a Customer Advisor, you will be responsible for delivering exceptional service support to users of our renewable energy tracking platform.Key responsibilities include:Acting as a primary contact point for users, ensuring complete satisfaction and accurately representing the company's...
-
Customer Service Representative
4 weeks ago
Plymouth Meeting, Pennsylvania, United States Apex Systems Full timeJob SummaryWe are seeking a highly skilled and customer-focused Customer Care Associate to join our team at Apex Systems. As a key member of our healthcare support team, you will be responsible for providing exceptional customer service to our clients and their members.Key ResponsibilitiesAnswer incoming calls from members regarding their healthcare...
-
Customer Service Representative
2 weeks ago
Plymouth Meeting, Pennsylvania, United States Allstate Insurance Agency - Rajesh Khullar Full timeAbout the RoleWe are seeking a highly motivated and customer-focused individual to join our team as a Customer Service Representative at Allstate Insurance Agency - Rajesh Khullar.Key ResponsibilitiesIdentify and develop personal insurance opportunities with new and existing clients through in-person, online, phone, and written communication.Foster and...
-
Customer Service Representative
2 weeks ago
Plymouth Meeting, Pennsylvania, United States Spirit Halloween Full timeSpirit Halloween is seeking a Sales Associate to join our team. As a Sales Associate, you will be responsible for providing exceptional customer service and creating a welcoming store environment. Key responsibilities include:Key Responsibilities:Acknowledge all guests through a greeting, smile or eye contact.Demonstrate knowledge of store products and use...
-
National Sales Director
2 weeks ago
Plymouth Meeting, Pennsylvania, United States Ardan Full timeDirector of National SalesArdan is seeking a seasoned sales professional to lead our national sales efforts. As Director of National Sales, you will be responsible for driving revenue growth, building customer relationships, and developing strategic partnerships.Key Responsibilities:Develop and execute sales strategies to achieve revenue targetsBuild and...
-
Customer Service Representative
1 week ago
Plymouth Meeting, Pennsylvania, United States Wells Fargo Full timeAbout Wells FargoWe believe that a meaningful career is much more than just a job. It's about finding all of the elements that help you thrive, in one place. At Wells Fargo, we offer a competitive salary, a robust benefits package, and programs to support your work-life balance and well-being.About this RoleWe are seeking a 20 Hour Teller in our Consumer,...
-
Customer Service Representative
2 weeks ago
Plymouth Meeting, Pennsylvania, United States Apex Systems Full timeCustomer Care Associate RoleApex Systems is seeking a skilled Customer Care Associate to join our team in the Greater Philadelphia area. As a key member of our healthcare support team, you will be responsible for providing exceptional customer service to our clients.Responsibilities:Respond to incoming calls from clients regarding their healthcare questions...
-
Customer Service Representative
1 week ago
Plymouth Meeting, Pennsylvania, United States General Floor Industries Full timeUnlock Your Potential with General FloorElevate your career with a dynamic and supportive team at General Floor Industries. As a Counter Sales Associate, you'll play a pivotal role in delivering exceptional customer experiences and driving branch sales growth.Key Responsibilities:Provide top-notch customer service and warmly greet customersShowcase and...
-
Customer Service Representative
2 weeks ago
Plymouth Meeting, Pennsylvania, United States Apex Systems Full timeWe are seeking a Customer Service Representative to join our team at Apex Systems. The ideal candidate will have excellent communication skills and be able to manage tasks with timely follow-up per policies.Responsibilities include interacting with members, providers, insurance carriers, and other vendors. The successful candidate will also perform other...
-
Assistant Director of Mobile Crisis Services
2 weeks ago
Plymouth Meeting, Pennsylvania, United States Access Services Full timeJob SummaryAccess Services is seeking an experienced behavioral health professional to fill the role of Assistant Director of Mobile Crisis. This position requires a strong leader who can manage a team of crisis workers and provide guidance on crisis intervention and management.Key Responsibilities:Provide leadership and guidance to the Mobile Crisis...
-
Customer Service Team Lead
4 weeks ago
Plymouth Meeting, Pennsylvania, United States Whole Foods Market Full timeCustomer Service SupervisorAt Whole Foods Market, we're committed to providing exceptional customer service. As a Customer Service Supervisor, you'll play a key role in ensuring our customers receive the best possible experience.Key Responsibilities:Supervise and delegate tasks to Team Members to ensure seamless customer service.Assist in training Team...
-
Customer Service Team Lead
4 weeks ago
Plymouth Meeting, Pennsylvania, United States Whole Foods Market Full timeCustomer Service SupervisorAt Whole Foods Market, we're committed to providing exceptional customer experiences. As a Customer Service Supervisor, you'll play a key role in ensuring our customers receive the highest level of service.Key Responsibilities:Supervise and delegate tasks to Team Members to ensure seamless customer service.Assist in training Team...
