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Cannabis Retail Specialist

4 weeks ago

Reading, Pennsylvania, United States Jushi Full time

Job Summary

The Dispensary Patient Consultant is a vital role in delivering exceptional customer service and creating a unique shopping experience that drives sales results. This position is responsible for aiding patrons and patients through concierge-level service, conducting day-to-day operations within the retail location, and adhering to company policy and industry regulations.

About Jushi

Jushi is a vertically integrated, multi-state cannabis company that develops and operates high-end retail locations, premium brands, state-of-the-art cultivation, processing, manufacturing facilities, and a cutting-edge online platform. The Company has scaled its operations in seven states and has been named one of the top five cannabis companies to work for by Cannabis Business Times.

Key Responsibilities

  • Provide outstanding, accurate customer service to patrons by answering or appropriately directing questions and concerns
  • Lead tours of sales floor within the store, making product recommendations based on ongoing research of products available
  • Retain thorough and comprehensive knowledge of the patient and member benefits, discounts, coupons, and promotions, encouraging memberships for medical guests
  • Abide by-product handling procedures, including company safety and health policies as well as regulatory agency compliance
  • Maintain cleanliness and organization of store by stocking retail items and supplies, sweeping, mopping, and sanitizing
  • Operate cash register, computer-based POS system, and cash drawer

Requirements

  • Associate or Bachelor's degree in any field preferred
  • Minimum of 2 years experience with customer service in retail
  • Excellent computer, mathematical, language, and reasoning skills
  • Bilingual in Spanish preferred
  • Excellent multi-tasking skills over the phone and in-person

Jushi is an Equal Opportunity Employer

All qualified applicants will receive consideration for employment without regard to race, color, sex, sexual orientation, gender identity or expression, religion, national origin or ancestry, age, disability, marital status, pregnancy, protected veteran status, protected genetic information, political affiliation, or any other characteristics protected by local laws, regulations, or ordinances.