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Quick Service Restaurants Operations Manager

2 months ago

Chicago Illinois, United States Eataly North America Full time
Job Summary

Eataly North America is seeking a highly skilled Quick Service Restaurants Lead to oversee the day-to-day operations of our bustling quick service counters. As a key member of our team, you will be responsible for ensuring seamless operations, high hospitality standards, and exceptional guest experiences.

Key Responsibilities
  • Leadership and Supervision: Maintain a steady leadership presence on the floor, interacting with guests, team members, and vendors to ensure smooth operations and high hospitality standards.
  • Team Management: Train, motivate, mentor, and organize team members to achieve exceptional results.
  • Inventory Management: Purchase supplies, beverages, and equipment as directed by the QSR General Manager, monitor inventory, check orders, and distribute supplies as needed.
  • Financial Management: Manage transactions and ensure accurate accounting.
  • Administrative Support: Record shift notes and assist with administrative duties such as scheduling when needed.
  • Quality and Safety: Ensure the department complies with all quality, health, safety, and sanitation standards.
  • Guest Incident Management: Document, investigate, and resolve guest incidents.
Requirements

To be successful in this role, you will possess excellent leadership, communication, and problem-solving skills. You will be able to work effectively in a fast-paced environment and maintain a high level of attention to detail.