Restaurant Operations Manager

4 weeks ago


Chicago, Illinois, United States SSP Group Full time
Restaurant Manager Job Description

We are seeking a highly skilled and experienced Restaurant Manager to join our team at SSP Group. As a Restaurant Manager, you will be responsible for overseeing the daily operations of our airport restaurant, ensuring exceptional customer service, and maintaining high food safety and quality standards.

Key Responsibilities:
  • Manage and supervise a team of Food Travel Experts to ensure seamless service delivery.
  • Ensure compliance with company policies, state health/sanitation standards, and Smashburger brand specifications.
  • Optimize food and labor costs to maximize profitability.
  • Develop and implement effective merchandising and display strategies to enhance customer experience.
  • Handle office management tasks, including scheduling, payroll, and inventory management.
  • Assist in monitoring sales performance and forecasting revenue.
  • Address routine issues and escalate complex problems to higher management as necessary.
Requirements:
  • High School Diploma or equivalent, with associate's degree or equivalent coursework preferred.
  • 1+ years of experience in restaurant/food service management/supervisory capacity.
  • Full Service and/or Quick Service restaurant experience preferred.
  • Relevant certifications, including Food Handlers' Card.
  • Proficient level of computer literacy, including MS Office and Point-of-Sale systems.
  • Effective organizational maturity and interpersonal skills.
What We Offer:

As a Restaurant Manager at SSP Group, you will have the opportunity to work in a fast-paced and dynamic environment, with a competitive salary and comprehensive benefits package. If you are a motivated and experienced professional looking for a new challenge, we encourage you to apply.

We are an equal opportunities employer committed to engaging all our people, so they feel valued and motivated; we champion diversity, promote inclusion, and ensure equality. We respect and protect human rights and prevent discrimination; and we positively impact our communities.



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