Retail Sales Consultant
2 weeks ago
Position Title:
Sales Associate
Location:
Norwood, MA
OVERVIEW:
The Sales Associate plays a pivotal role in engaging with customers within the showroom, assisting them in selecting and designing products that meet their needs.
Work Schedule:
Monday – Friday 8am-5pm, with alternating Saturdays.
Key Responsibilities:
- Deliver an exceptional showroom experience by actively engaging customers and providing inspirational design assistance.
- Address general inquiries through various communication channels, including email and in-person interactions.
- Assess the needs of walk-in customers to fully understand their project scope and present appropriate MSI materials.
- Proactively follow up with trade customers to identify opportunities and convert outstanding quotes into sales through exemplary customer service.
- Maintain the showroom and displays to the highest standards, ensuring products are current and marketing materials are readily available for customer access.
- Undertake additional duties as required to support branch and team objectives.
Qualifications:
- Previous experience in retail sales is essential.
- Strong oral and written communication skills in English.
- Commitment to providing a high level of customer service.
- Effective organizational abilities.
- Proficient in using PCs and navigating a multi-window environment.
- Availability to work on Saturdays.
Physical Requirements:
The physical demands outlined here are representative of those that must be met by an employee to successfully perform the essential functions of this role. Reasonable accommodations may be made to enable individuals with disabilities to perform these functions.
- Regularly required to use hands for handling objects, tools, or controls; reach with hands and arms; and communicate verbally.
- Frequently sits and may occasionally stand or walk.
- Must occasionally lift, pull, and move up to 25 pounds. Specific vision abilities required include close vision.
Benefits:
MSI offers a comprehensive benefits package that includes:
- Referral, Holiday, and Annual Bonuses
- Annual pay increases
- Paid Time Off
- Medical, Dental, and Vision Insurance
- Company-paid Short Term and Long Term disability
- Company-paid Life Insurance
- Tuition Reimbursement
- Traditional and Roth 401(k) plans with company matching contributions
- Free, company-sponsored 1-on-1 tutoring for children/dependents of MSI employees in grades K-12, including free tutoring for SAT and ACT tests.
MSI has received numerous prestigious awards, including:
- Top 5 fastest growing companies - OC Business Journal
- Supplier Diversity Award - Home Depot
- #1 Flooring Distributor multiple years in a row - Floor Covering Weekly
- Top Workplaces Award winner multiple times - Top Workplaces
- MSI Founder named the Entrepreneur of the Year - Ernst and Young
MSI is an equal opportunity employer that celebrates diversity and fosters inclusion and belonging for all employees. We provide a work environment that allows all employees to perform their best work, free from all forms of discrimination. No employee or applicant will be discriminated against based on race, ethnicity, age, sex, gender identity or expression, sexual orientation, citizenship status, military status, religion, disability status, or any other legally protected group. MSI provides reasonable accommodations for all employees and applicants.
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