Customer Service Representative
3 days ago
As a Customer Service Representative at Linde, you will play a vital role in facilitating patient care by working directly with medical professionals and physicians. Your primary responsibility will be to provide outcome-based solutions for our physician referral sources and existing patient population. This will involve submitting new orders, monitoring their completion, and working closely with the clinical, sales, and service departments. Additionally, you will be responsible for preparing and analyzing billing and setup paperwork for patient services, troubleshooting issues, and recommending potential products or services to management. If you have a proven work experience and are able to learn and apply market and product information, as well as patient billing and insurance requirements, we encourage you to apply for this exciting opportunity.
Key Responsibilities
- Provide outcome-based solutions for physician referral sources and existing patient population
- Submit new orders and monitor their completion
- Prepare and analyze billing and setup paperwork for patient services
- Troubleshoot issues and recommend potential products or services to management
- Actively participate in the training of new customer service and sales personnel
Qualifications
- High school diploma or GED preferred
- Proven work experience required
- Ability to learn and apply market and product information, as well as patient billing and insurance requirements
- Multitasking capabilities
- Computer and technological literacy
- Positive and professional personal image
Physical Demands
This employee must occasionally lift and/or move up to 25 pounds.
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