Cybersecurity Enablement Expert, Partner Engagement

3 weeks ago

Austin, Texas, United States CrowdStrike, Inc. Full time

About Us:

CrowdStrike is a leading cybersecurity company seeking an expert to partner with our learning professionals and drive technical enablement experiences for our partners.

We're up-leveling our partner readiness programs at a moment of excitement and enormous growth for CrowdStrike. This role will play a pivotal part in this success by partnering with senior learning designers to jointly build scaled enablement experiences, training, labs, and facilitating global trainings. As a trusted advisor, you'll connect our technical teams with scaled partner readiness, driving collaborative partnership and enabling field teams on product updates and enablement programs.

Your Responsibilities:

  • Be the subject matter expert in leveraging the CrowdStrike Falcon Platform to perform reactive services, translating deep knowledge into persona-specific partner learning experiences.
  • Develop services playbooks and accelerator packs to reduce time to market for services partners.
  • Collaborate with and provide subject matter expertise to partner learning professionals, aiming to upskill CrowdStrike partners through enablement experiences including live training, on-demand learning, video job aids, assessments, podcast education, and train-the-trainer programs.
  • Work closely with product teams to understand upcoming releases, translating this knowledge into proactive enablement.
  • Deliver live and virtual-live trainings and podcast education as part of new global programs.
  • Perform ongoing knowledge transfer to internal Solution Architecture teams, empowering them to carry a consistent experience out to our partners.
  • Partner with cross-functional training and product teams to uplevel existing education for technical personas.
  • Deeply empathize with the challenges our partners face and advocate for new opportunities to meet their needs through education.
  • Craft strong relationships across stakeholders.

What We Need:

  • You're an accomplished incident responder, professional services engineer or otherwise subject matter expert who knows how to translate technical concepts into meaningful narrative for diverse audiences.
  • You have a consultative mindset and experience translating field time into best practices and repeatable playbooks.
  • You're comfortable driving learning outcomes for highly-technical SaaS products and for technical personas, with experience in one of the following cybersecurity domains and technical skill-sets: cloud security, SIEM or data analytics, identity security, threat intelligence, data loss prevention, incident response, or security architecture/engineering.
  • You have a strong understanding of SaaS product development processes.
  • You have experience working with partners.
  • You have experience or demonstrated interest in working with cross-functional teams to translate product updates and technical platform expertise into competency-based learning experiences and programs.
  • You are skilled in delivering both live and virtual-live trainings as part of global training programs.
  • You're hungry to learn and naturally curious about the inner workings of cybersecurity solutions.
  • You're confident, able to easily build relationships with product management stakeholders and program managers.
  • You're comfortable with experimentation, iteration, and a fast-paced environment.
  • You prioritize self-awareness, feedback, and growth.
  • You enjoy thinking about how to better organize processes and projects, and leading the way.
  • You're comfortable handling and maintaining sensitive information and intellectual property.

Additional Requirements:

  • Occasional domestic and international travel required.

Estimated Salary: $120,000 - $150,000 per year based on location and experience.

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