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Strategic Advisor for Manufacturing Excellence
4 weeks ago
ServiceNow is a global leader in innovative AI-enhanced technology, empowering organizations to work smarter, faster, and better. We're seeking a Principal Strategist to join our Inspire Value- Manufacturing team, driving digital transformation priorities for our customers in the manufacturing industry.
This role is at the heart of our most strategic accounts, acting as the connective tissue across the account team and the extended go-to-market teams. You'll engage executives to determine and manage custom industry-aligned digital transformation advisory engagements, applying ServiceNow methodologies.
Key Responsibilities:
- Lead discovery workshops with prospective and existing customer leadership and their teams to understand goals and challenges.
- Document and present insights and recommended solutions to meet customer goals.
- Create high-quality deliverables that communicate strategic agreement, present multi-year roadmaps, and document the full business case to justify action.
- Communicate and advise in 1:1 and 1:many environments.
Requirements:
- 10+ years of relevant experience as a Management Consultant with exposure to cloud technologies or a customer-facing strategy manager with a technology vendor.
- Executive/leadership experience working on digital transformation projects or enterprise software deployments preferred.
- Considerable experience in the manufacturing industry is needed.
- Experience developing C-Level relationships with an ability to simplify and communicate complex topics to an audience.
- Experience with public speaking, meeting facilitation, and whiteboarding.
- Deep customer connections in the Manufacturing East region.
- High-level executive presence with a humble demeanor.
- Analytical and financial experience.
- Enjoyment working in a collaborative environment.
- Ability to travel up to 40% of the time.
About ServiceNow:
We approach our distributed world of work with flexibility and trust. We're an equal opportunity employer, welcoming candidates from diverse backgrounds, including non-traditional paths. Unique experiences enrich our team, and the willingness to dream big makes you an exceptional candidate.