Patient Experience Coordinator

1 week ago


San Angelo, Texas, United States Shannon Health Full time
Job Summary

Under general supervision, the Patient Experience Specialist performs various tasks to ensure a smooth patient experience, including patient registration, insurance assistance, appointment verification, payment inquiries, and deposit preparation.

Key Responsibilities
  • Manage patient registration and demographic data with high accuracy and attention to detail.
  • Provide exceptional customer service to patients, responding to their inquiries and resolving issues in a timely and professional manner.
  • Verify patient appointments and ensure accurate scheduling, minimizing no-shows and cancellations.
  • Process payments and handle cash transactions with precision and security.
  • Prepare and maintain accurate records, reports, and documents, adhering to regulatory requirements and company policies.
Requirements
  • Education: High School Diploma or equivalent, with a focus on administrative or clerical studies.
  • Experience: At least one year of experience in a clerical or general office setting, with a strong understanding of medical terminology and procedures.
  • Certifications & Licensures: None required, but a strong commitment to ongoing learning and professional development is essential.


  • San Angelo, Texas, United States Shannon Health Full time

    Job Summary At Shannon Health, we are seeking a highly skilled Patient Experience Specialist II to join our team. Under general supervision, the successful candidate will perform a variety of clerical and administrative tasks of moderate difficulty, including registering and pre-registering patients, assisting patients and guarantors with insurance-related...


  • San Antonio, Texas, United States Christus Health Full time

    Job SummaryThe Patient Relations Program Manager plays a critical role in ensuring the quality and safety of healthcare delivery at CHRISTUS Health. This position serves as a single point of contact for patients and families, addressing their concerns and guiding them through their hospital experience.Key ResponsibilitiesInvestigate and resolve patient and...


  • San Angelo, Texas, United States tapwage Full time

    Job SummaryPerforms clerical and general office work of moderate difficulty, assisting patients and scheduling appointments, answering phones. Performs a variety of clerical and related tasks in a medical office environment. Answers phones and takes legible messages with correct spelling into the medical record. Reviews providers schedule and schedules...


  • San Angelo, Texas, United States Gastro Care Partners Full time

    The Patient Authorization Coordinator plays a crucial role in ensuring the verification of patient benefits and eligibility. This position involves securing all necessary pre-authorizations and pre-certifications for scheduled medical procedures. This specialist collaborates closely with insurance carriers and internal staff to review, investigate, and...


  • San Antonio, Texas, United States Methodist Le Bonheur Healthcare Full time

    About the RoleWe are seeking a highly skilled and compassionate Customer Service Coordinator to join our team at Methodist Le Bonheur Healthcare. As a key member of our customer service team, you will be responsible for providing exceptional patient experience and ensuring that our patients receive the highest level of care and service.Key...


  • San Angelo, Texas, United States Shannon Medical Center Full time

    Position OverviewAs a Patient Registration and Insurance Specialist at Shannon Medical Center, you will play a vital role in ensuring a smooth patient experience. This position involves a variety of clerical and administrative tasks aimed at facilitating patient registration and insurance processing.Key ResponsibilitiesPatient Registration: Efficiently...


  • San Angelo, Texas, United States Shannon Medical Center Full time

    Culinary Services CoordinatorOverview: Join our dedicated team at Shannon Medical Center as a Culinary Services Coordinator, where you will play a vital role in ensuring the highest standards of food service in a healthcare environment.Key Responsibilities:Execute a variety of food service duties while adhering to healthcare regulations and standards.Provide...


  • San Antonio, Texas, United States Total Primary Care Full time

    Job SummaryWe are seeking a highly skilled and compassionate Patient Care Coordinator to join our team at Total Primary Care. As a Patient Care Coordinator, you will play a vital role in ensuring the smooth operation of our medical office, providing exceptional patient care, and supporting our healthcare team.Key ResponsibilitiesProvide Administrative...


  • San Antonio, Texas, United States San Antonio Behavioral Health Full time

    Job SummaryWe are seeking a highly skilled and compassionate Patient Care Coordinator to join our team at San Antonio Behavioral Health. As a Patient Care Coordinator, you will play a vital role in ensuring seamless transitions between internal and external referral sources, and our acute inpatient service program.Key ResponsibilitiesEstablish Relationships:...


  • San Angelo, Texas, United States Shannon Health Full time

    Position OverviewIn this role, you will operate under general supervision to execute clerical and administrative tasks of moderate complexity. Your responsibilities will include registering and pre-registering patients, coordinating ancillary procedures, and assisting patients and their guarantors with inquiries related to insurance. You will also navigate...


  • San Antonio, Texas, United States Christus Health Full time

    Job SummaryChristus Health is seeking a highly skilled and experienced Nurse Manager to lead our patient care team. As a key member of our healthcare team, you will be responsible for coordinating and directing the day-to-day activities of nursing personnel in patient care units, providing direction to clinical staff, and implementing work of assigned...


  • San Antonio, Texas, United States HealthLink, Inc. Full time

    Job Summary The Patient Services Coordinator is responsible for providing administrative support in a rehabilitation clinic with a team of healthcare professionals. This role involves coordinating office services, managing schedules, and monitoring productivity reports to ensure efficient operations. Key Responsibilities Coordinate administrative tasks and...


  • San Antonio, Texas, United States Clarity Child Guidance Center Full time

    Job Summary:At Clarity Child Guidance Center, we are seeking a skilled Care Coordinator to join our team. As a Care Coordinator, you will play a vital role in promoting timely access to appropriate care, increasing utilization of preventative care, and reducing emergency room utilization and hospital readmissions.Key Responsibilities:Collaborate with...


  • San Antonio, Texas, United States Direct Med Clinic Full time

    Company OverviewDirect Med Clinic operates under the Direct Primary Care (DPC) model, providing accessible and affordable healthcare solutions. By removing traditional insurance obstacles, we ensure high-quality medical services for our members and employers looking for cost-efficient healthcare alternatives.Position OverviewThis is a full-time, on-site...


  • San Antonio, Texas, United States University Health System Full time

    Position OverviewThe Patient Care Coordinator plays a crucial role in the healthcare delivery system by ensuring that patients are appropriately assessed for admission into acute or observation beds. This position is essential for making accurate status determinations and facilitating the right level of care for patients.Key ResponsibilitiesConduct thorough...


  • San Antonio, Texas, United States Tenet Healthcare Full time

    Job Summary:We are seeking a skilled Patient Care Coordinator to join our team at Tenet Healthcare. As a Patient Care Coordinator, you will play a vital role in providing individualized patient care and support to our patients.Key Responsibilities:Provide culture-specific patient care by attending to the personal needs and comfort of patients, under the...


  • San Angelo, Texas, United States Ballinger Memorial Hospital Full time

    Job Summary:The Occupational Therapist will direct and coordinate the policies, objectives, initiatives, and programs for the delivery of occupational therapy services to patients. This individual will utilize therapeutic techniques to assist inpatients and outpatients to improve their quality of life by assisting them with their roles and situations at...


  • San Antonio, Texas, United States Elevate Patient Financial Solutions Full time

    Job SummaryThe Patient Financial Advocate will serve as a liaison between patients, hospitals, and government agencies to connect uninsured patients with programs that cover their medical expenses. This role requires exceptional customer service skills, adaptability, and the ability to navigate complex government programs.Key ResponsibilitiesScreen uninsured...


  • San Antonio, Texas, United States Baptist Neighborhood Hospital Full time

    About the RoleBaptist Neighborhood Hospital is seeking a highly skilled Patient Access Specialist to join our team. As a Patient Access Specialist, you will play a critical role in ensuring the smooth operation of our hospital's revenue cycle.Key ResponsibilitiesFacilitate Patient Tracking and Billing: Obtain and verify accurate and complete demographic...


  • San Antonio, Texas, United States Christus Health Full time

    Overview:The Patient Care Coordinator (PCC) PRN collaborates with patients, families, healthcare providers, and interdisciplinary teams to facilitate patient care throughout their healthcare journey, from admission to discharge. The PCC is tasked with optimizing patient flow and ensuring seamless transitions, enhancing patient satisfaction, safety, and...