Senior Product Manager, Store Returns Experience
3 weeks ago
Walmart is seeking a Senior Product Manager to lead the Store Returns product team. The ideal candidate will have a strong understanding of the post-purchase landscape and experience in driving product vision and roadmap.
Key Responsibilities:- Define the strategic direction for key returns initiatives, focusing on enhancing the return experience for customers and associates.
- Utilize analytical methods and tools to identify opportunities and prioritize what is most important for our customers and associates.
- Lead transformational initiatives to achieve significant goals and KPIs.
- Supervise system solutions for returns, ensuring end-to-end ownership through collaboration with relevant cross-functional groups.
- Work closely with retail and store product teams to incorporate customer and associate feedback into product development and enhancement.
- Bachelor's degree in computer science, engineering, or related area and 5 years' experience in product management.
- 7 years' experience in product management or related area.
- Master's degree in Computer Science, Engineering, Business Administration, or related area and 4 years' experience as a product manager.
Walmart is an Equal Opportunity Employer - By Choice. We believe we are best equipped to help our associates, customers, and the communities we serve live better when we really know them.
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