Hospitality Team Member
2 weeks ago
**About Us**
Notgoingtouni is a leading social enterprise dedicated to connecting people with nature, culture, and heritage through unique hostel stays and experiences. We operate a network of hostels and activity centres throughout the UK, welcoming all and specializing in creating opportunities for young people.
**Our Mission**
We strive to improve health, wellbeing, and life skills by providing memorable holidays, short breaks, and education residentials. Our team is passionate about delivering exceptional customer service and creating a welcoming environment for all guests.
**Our Values**
We believe in equity, diversity, and inclusion, and our team shares a common purpose: to make a positive impact on our guests' lives. We work together following our core values of HEART: Helpful, Efficient, Authentic, Respectful, and Team-spirited.
**What We Offer**
We are committed to creating a diverse and inclusive workforce that reflects the communities we serve. As a Hospitality Team Member, you will have the opportunity to work with a talented team, develop new skills, and make a real difference in the lives of our guests.
**Key Responsibilities**
As a Hospitality Team Member, you will be responsible for delivering exceptional customer service, ensuring a warm and welcoming environment for all guests, and contributing to the overall success of our hostel. This may include:
- Providing information and assistance to guests
- Ensuring the cleanliness and maintenance of the hostel
- Assisting with food and beverage service
- Participating in team meetings and training sessions
**What We're Looking For**
We are seeking a motivated and enthusiastic individual who is passionate about delivering exceptional customer service and creating a welcoming environment for all guests. If you have a lived experience that can inform our approach and help us reach those facing personal or professional challenges, we encourage you to apply.
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