Patient Safety Observation Specialist

2 weeks ago


Geneva, Illinois, United States Northwestern Memorial Healthcare Full time
Job Overview

At Northwestern Memorial Healthcare, we prioritize a patient-centered approach that fosters a supportive work environment. As a key member of our team, you will contribute to enhancing healthcare quality across our organization. We offer a comprehensive benefits package, including tuition assistance, loan repayment options, 401(k) matching, and various lifecycle benefits to support our employees' well-being.

Position Details

This role requires a commitment to three 8-hour shifts from 7:00 AM to 3:30 PM each week, including alternating weekends.

The Continuous Visual Monitoring Technician embodies the core values and mission of Northwestern Memorial Healthcare, adhering to our ethical standards and compliance protocols while ensuring the safety and well-being of our patients.

Key Responsibilities:
  • Conduct continuous safety monitoring through video surveillance (or in-person when necessary) of patients identified as being at risk for self-harm or harm to others. This includes providing basic comfort measures to help patients feel at ease and addressing their emotional needs through encouragement, distraction techniques, cognitive engagement activities, and de-escalation strategies as appropriate.
  • Oversee multiple patients from a designated monitoring area, utilizing video technology to ensure safety. Responsibilities include effectively redirecting patients from engaging in risky behaviors and alerting appropriate personnel via communication devices when necessary.
Qualifications:

Essential:

  • High School Diploma or equivalent
Additional Information

Northwestern Memorial Healthcare is committed to equal opportunity employment and does not discriminate based on age, gender, race, color, religion, national origin, gender identity, veteran status, disability, sexual orientation, or any other protected status.



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